On-Call Data Center Tech - Nashville, TN

Seeking a data center technician for:

Connectivity and Hardware Support for IMACD - Installation, Move, Add, Change, Decommissioning

Voice and Data Cabling

Rack and Stack of data center hardware

Patching

This role is part-time, on-call, as needed - Hours and days vary

The work will include all types of patching, break-fix, circuit provision and recovery, installing switches, disconnect/reconnect of desktop and networking equipment, rack and stack of Data Center Hardware (Server, Network and Storage) and provisioning of connectivity to Data Center Hardware.

• Monitor the client’s ticket system and ensure tickets are assigned and completed within SLA.
• Audit and document existing cabling installations.
• Audit and document desktop configuration, including patching and power, for existing and proposed user locations.
• Compile patching schedules as required.
• Utilize Cable Management Software as required for patching planning.
• Power down and disconnect all desktop equipment including any peripherals ensuring all identified and labeled correctly ready for reconnection.
• IMAC-D of all desktop equipment including any peripherals
• Carry out Data Wiping activities by use of Software tools.
• Carry out all types of patching including voice & data, copper & fibre.
• Carry out testing and fault finding on Copper and Fibre Cabling
• Carry out all types of Copper Voice and Data terminations as required
• Carry out surveys and update drawings and schedules.
• Install and test analog, digital and VOIP telephone handsets and provide headset support as required.
• Build, Rack and Stack Network and Server hardware in Data Centre Halls and provide connectivity.
• Perform Network Hardware break-fix activities e.g., replacing power supplies, modules, fans, etc.

• Working in Voice and Data Cabling environment
• Moves, Adds and Changes environment
• Thorough understanding and practical experience of fibre and copper voice and data cabling, including terminating, test equipment, test parameters and test techniques
• Knowledge of Rack and Stack of Server Hardware and Rack and Stack Systems
• Good knowledge of Service Now (and other Process and Asset Management Tools)
• Good knowledge of Server Patching
• Knowledge of LAN / WAN and Active devices