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QA Specialist / Manager Data Analyst

Quality Assurance Analyst - Customer Experience

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    Data Analyst
  • Quality Assurance - QA/QC
    QA Specialist / Manager, Data Analyst
Job Description & How to Apply Below
A federal services company in Nashville, TN, is seeking a Quality Assurance Analyst. The role involves monitoring operations to ensure compliance with SLAs and improving service quality through data analysis and audits. Candidates should be U.S. citizens with strong communication skills and a Bachelor’s degree with at least 5 years of relevant experience. Familiarity with Microsoft Office and call center software is required.

The company offers competitive pay and comprehensive benefits.
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