IT Support Specialist; Onsite

Job Description

Deliver on‑site technical support and maintenance services to client sites.

• Troubleshoot and resolve hardware and software issues involving desktops, laptops, tablets, printers, and peripherals.
• Install, configure, and maintain operating systems, applications, and other software.
• Assist with network connectivity and related technical issues.
• Perform hardware and software upgrades and replacements.
• Ensure system and data security and integrity.
• Provide end‑user training and support to client’s end‑user population.
• Communicate effectively with end users and IT management to resolve issues promptly.
• Collaborate with other IT teams to support client’s technology initiatives.

• A+ Certification (preferred but not required).
• Minimum 2‑3 years of formal experience in IT support (Desktop/Help Desk/IT Administrator).
• Proficiency in Windows and Mac operating systems, Microsoft Office, and Google Suite.
• Strong knowledge of network connectivity and troubleshooting.
• Excellent verbal and written communication skills.
• Strong analytical and problem‑solving abilities.
• Ability to work independently and as part of a team.
• Valid driver’s license and reliable transportation required.
• Experience in educational environments and ability to work independently with minimal supervision.
• Comfortable interacting positively with students and staff; capable of lifting up to 50 lbs.

Contract to Hire position based out of Nashville, TN.

Pay range: $22.00 – $25.00/hr.

Benefits (subject to eligibility and selection):
Medical, dental & vision; critical illness, accident, and hospital; 401(k) retirement plan (pre‑tax and Roth);
Life insurance; short/long‑term disability; HSA; transportation;
Employee Assistance Program;
Time Off/Leave (PTO, vacation, or sick leave).

This position is anticipated to close on Jan 13, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.