IT Support Specialist; Onsite

Description

• Deliver on-site technical support and maintenance services.
• Troubleshoot and resolve hardware and software issues involving desktops, laptops, tablets, printers, and peripherals.
• Install, configure, and maintain operating systems, applications, and other software.
• Assist with network connectivity and related technical issues.
• Perform hardware and software upgrades and replacements.
• Ensure system and data security and integrity.
• Provide end‑user training and support to the client's end user population.
• Communicate effectively with end users and IT management to resolve issues promptly.
• Collaborate with other IT teams to support client's technology initiatives.

• A+ Certification (preferred but not required).
• Minimum 2‑3 years of formal experience in IT support (Desktop/Help Desk/IT Administrator).
• Proficiency in Windows and Mac operating systems, Microsoft Office, and Google Suite.
• Strong knowledge of network connectivity and troubleshooting.
• Excellent verbal and written communication skills.
• Strong analytical and problem‑solving abilities.
• Ability to work independently and as part of a team.
• Valid driver’s license and reliable transportation required.
• Prior experience in educational environments.
• Strong situational awareness and the ability to work independently with minimal supervision.
• Physical capacity to lift up to 50 lbs. and to stand throughout the day.

This is a Contract to Hire position based out of Nashville, TN.

The pay range for this position is $22.00–$25.00/hr eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include Medical, dental & vision;
Critical Illness, Accident, and Hospital; 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available;
Life Insurance (Voluntary Life & AD&D for the employee and dependents);
Short and long‑term disability;
Health Spending Account (HSA);
Transportation benefits;
Employee Assistance Program;
Time off/Leave (PTO, Vacation, or Sick Leave).

This is a fully onsite position in Nashville, TN.

This position is anticipated to close on Jan 13, 2026.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change.

The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.