Quality Assurance Analyst

Overview

Tri Star Energy is seeking an experienced Quality Assurance Analyst to join our IT team at the Store Support Center in Nashville, TN. This role ensures the quality, reliability, and usability of custom software, vendor solutions, and business processes before production.

• Execute manual, exploratory, and automated testing for custom applications and vendor solutions
• Create, execute, and maintain test cases, test plans, and test documentation
• Identify, document, and follow up on defects, trends, and quality risks
• Analyze test results to understand root causes and propose solutions
• Collaborate with developers, product owners, vendors, business stakeholders, QA, and PMO partners
• Participate in Agile ceremonies including standups, planning, and retrospectives
• Contribute to QA standards, governance, and process improvements
• Help develop workflows for inspection, testing, issue tracking, and resolution
• Support and gradually contribute to test automation efforts (Playwright exposure preferred)
• Train and support other QA team members on testing processes and standards
• Maintain confidentiality of company, client, employee, and vendor information
• Adapt quickly in an evolving, fast-paced development environment

• 4+ years of experience designing and executing test cases and test plans
• 4+ years of experience testing software and business solutions
• Strong experience with manual and exploratory testing
• Working knowledge of:
  • Agile / Scrum and SDLC
  • Testing methodologies and best practices
  • Bug tracking or test management tools
• Strong analytical, consultative, and communication skills
• Ability to build positive, productive relationships across technical and business teams
• Equivalent combination of education and relevant experience

• Experience with Azure Dev Ops or Git-based repositories
• Exposure to Playwright or other automation frameworks
• Experience testing web-based applications (React, .NET, JavaScript)
• Familiarity with SQL or database concepts
• Experience translating test findings into user stories or backlog items
• Experience in Retail, Convenience Store (C-Store), Fuel/Energy industries
• Experience working as a Business Analyst or closely with business users
• Working knowledge of Microsoft Office 365

• Competitive compensation
• Affordable healthcare insurance
• Tuition reimbursement
• Credentialing support
• HSA contributions & matching
• PTO & paid community service days
• Employee discounts and perks
• 401(k) with immediate vesting and company match
• Corporate chaplaincy program
• Employee Assistance Program & Tri Star Cares

Tri Star Energy is a family-owned, Nashville-based company with over 2,000 employees and 180+ locations across the Southeast. Through our brands—
Twice Daily, Sudden Service, and White Bison
—we deliver a differentiated food and fuel experience built around our #1 priority: our Guests. Our mission is to build lasting relationships by serving our communities, guided by our core values:
Strive for Balance | Expect Achievement | Have Integrity | Be Committed | Be a Servant Leader. Tri Star Energy is an equal opportunity employer and hires without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics, or any other status protected by law.

#SSC

Job location:

Nashville, TN