Analytics Specialist
Listed on 2026-01-17
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IT/Tech
IT Consultant, Data Analyst
Job Description
Fusion Data Intelligence Content Development aims to enable customers to fully leverage their data by offering top-tier out-of-the-box content as well as a very flexible customization framework. Within this organization, our team includes experts of Oracle Analytics and Fusion Data Intelligence committed to troubleshooting customer incidents.
We analyze and mitigate production incidents raised to the development team, take a step back to see the overall picture, propose enhancements to the product and incident management process to
- Reduce the number of incidents
- Reduce the time to resolution
- Improve customers capabilities to avoid the issue or find solutions themselves
- Improve application performance
The candidate will collaborate with multiple Oracle development teams as well as Oracle Support.
We have a minimum bar for this role to either have or gain security clearance for US Government work. Clearance is a requirement for this position. Required to participate in on-call Rotations to support US Government Cloud. On-call 24×7 rotations scheduled on-call for weekly shifts. The shift is 7 days, so over the weekend and during holiday’s for after business hours or weekends will be managed as per the pertinent Oracle US Processes and Policies.
Responsibilities- Understand customer requirements and propose potential solutions.
- Analyze incidents, mitigate them, and propose product enhancements.
- Analyze performance issues to find short term solution and long-term product enhancements.
- Collaborate with teams in multiple time zones.
- Participate in 24×7 on call rotation and provide technical assistance to manage production incidents for Oracle Analytics Data Intelligence service.
- Incident management: analyze T2 metrics, and alarms, alongside Lumberjack logs. Troubleshoot, repair, and document service issues.
- Perform root cause analysis on defects and outages and prevent recurrences.
- Must possess around 4 years of experience.
- Must have experience with Oracle Analytics.
- Must have a robust knowledge of Analytics RPD design, development, and deployment.
- Understanding of BI/data warehouse analysis, design, development, and testing.
- Ability to write and communicate clearly and effectively.
- Experience with Fusion Data Intelligence
- Experience with Fusion Applications (ERP/HCM/SCM/CX)
- Certified on FDI, OAC and ADW.
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US:
Hiring Range in USD from: $79,200 to $178,100 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment.
Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
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