Technical Support Operations Lead
Listed on 2026-10-09
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IT/Tech
IT Support, Systems Administrator, Technical Support, IT Project Manager
Symbotic is seeking a Technical Support Supervisor to lead the day-to-day delivery of Technical Support across active customer sites. You will guide the team, ensure SLA adherence, and act as Duty Manager for high-priority incidents, coordinating cross-functionally to enable engineers to resolve issues efficiently.
The role emphasizes leadership, operational execution, and continuous improvement, with a vision to elevate customer satisfaction and system reliability in a 24/7 environment.
The Technical Support Operations Lead (24/7) position in the Management & Operations, IT & Technology field is open for applications.
The position is based in United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 87..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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