Director engineering, PRO Tech
Listed on 2026-10-09
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IT/Tech
IT Project Manager
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
Role focus:As a Director of PRO Technology, you will lead the strategy, delivery and sustainment of technology capabilities that support Starbucks partners across the hire-to-retire lifecycle. You will advance the Human Capital Management technology ecosystem, with SAP Success Factors as the primary platform, and ensure partner data moves reliably, securely and consistently across internal systems.
Key partnerships:You will work closely with the Partner Resources Organization (PRO), Coffee House Excellence (CHE), data science, audit, security and vendor partners to deliver resilient, scalable and compliant solutions that support critical HR, payroll, talent, learning, compensation and partner experience capabilities.
Key responsibilities include:Leading the HCM technology strategy, owning partner data integrations, partnering with PRO to deliver business outcomes, strengthening platform operations and developing high-performing technology teams.
As a Director of PRO Technology, you will…- Lead the HCM technology strategy for hire-to-retire capabilities – Define and execute a multi-year roadmap for SAP Success Factors and related partner technology capabilities, ensuring the platform supports enterprise HR priorities, global scalability, compliance, operational resilience and a simplified partner experience.
- Own reliable partner data integrations across the enterprise – Lead the strategy and execution for partner data integrations between SAP Success Factors and internal systems, ensuring data accuracy, security, governance, availability and fit-for-purpose use across downstream business and technology platforms.
- Partner deeply with PRO to deliver business outcomes – Serve as a trusted technology leader for the Partner Resources Organization, translating business needs into clear technology priorities, aligning stakeholders, managing tradeoffs and ensuring delivery of capabilities that improve partner, manager and PRO experiences.
- Drive platform modernization and operational excellence – Strengthen the stability, scalability and maintainability of HCM platforms by reducing technical debt, improving release discipline, enhancing support models and ensuring strong incident, problem, change and vendor management practices.
- Lead enterprise delivery across complex programs – Oversee cross-functional delivery across product, engineering, architecture, data, security, operations and vendors, ensuring programs are delivered with strong governance, clear accountability, measurable outcomes and thoughtful change management.
- Develop and inspire high-performing teams – Build, coach and develop leaders and teams who bring strong technical judgement, product thinking, operational discipline and a partner-first mindset to mission-critical HR technology.
- 10+ years of progressive technology leadership experience, including experience leading enterprise platforms, technology product teams, engineering delivery, application sustainment or large-scale transformation programs
- 5+ years of people leadership experience, including leading managers, technical teams, product teams, vendor teams or cross-functional delivery organizations
- Experience with Human Capital Management platforms and hire-to-retire capabilities, including core HR, payroll, recruiting, onboarding, learning, talent, compensation, benefits, partner records or workforce…
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