Quality Analyst II

What does a Quality Analyst II do at Modea?

The Quality Analyst II at Modea is a consultant and investigative specialist responsible for evaluating the integrity and excellence of digital products for our healthcare clients. This individual acts as a bridge between complex technical requirements and the end-user experience, utilizing methodical exploration and deep analytical thinking to protect product quality.

We are looking for a resourceful problem solver who doesn't just check boxes but actively consults with clients and project teams to diagnose deep-seated defects and mitigate risk. You must possess a sharp investigative instinct for uncovering non-obvious problems and the professional discipline to maintain high standards through every development cycle. You are a student of the craft, constantly looking for ways to integrate modern tools like AI and automated frameworks to make our testing lifecycle smarter and more efficient.

• Strategic Risk Analysis:
  Learn the product deeply to identify potential risks and consult with clients and teams on recommended actions and quality improvements
• Critical Issue Diagnosis:
  Use exploratory testing techniques and high-level analytical thinking to find and investigate bugs across multiple browsers and devices, focusing on the root cause rather than just the symptoms
• Quality Advocacy:
  Serve as the primary advocate for the end-user, verifying that functionality, design, and ADA accessibility are never compromised

• Performance & API Integrity:
  Design and execute performance testing scripts using JMeter to verify stability under load, and conduct thorough API testing to validate data communication between services
• Security Fundamentals:
  Evaluate web applications against core security principles to identify vulnerabilities
• Automation & AI Integration:
  Create and maintain automated test suites using Mabl and Appium, while proactively leveraging AI-assisted tools to optimize the testing lifecycle.

• Technical Communication:
  Author clear, reproducible bug reports and technical user guides that translate complex defects into actionable items for developers and stakeholders
• Process Leadership:
  Oversee the use of quality best practices throughout the SDLC, verifying that specifications are met across all platforms from discovery to post-launch

• Analytical Depth:
  Strong critical thinking and test design skills used to navigate conflicting priorities and diagnose complex, underlying product issues
• Consulting Mindset:
  Ability to communicate technical testing concepts to a diverse range of stakeholders and influence product direction through data-backed quality insights
• Technical Versatility:
  Deep understanding of the languages of development and design, specifically as they relate to API structures, web security, and automated patterns
• Methodical Precision: A commitment to high standards and the ability to maintain a high level of focus in structured, technical environments without losing sight of the big picture.

• Experience:
  
  2+ years of context-driven testing experience or equivalent education
• Education:
  
  Bachelor’s degree in IT, Management, Marketing, (or a related field) or equivalent experience

• Previous experience working within healthcare or for a consulting agency
• Experience with JMeter for performance benchmarking and familiarity with API testing tools like Postman
• Foundational knowledge of web security fundamentals, Web Accessibility Guidelines and experience building or maintaining automated…