Senior IT Service Desk Technician; Tier 2 Identity & M365
Listed on 2026-10-13
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IT/Tech
IT Support
One Oncology is seeking a Service Desk Technician IV to serve as a senior Tier 2 resource in Nashville, TN, with remote options considered. The role focuses on resolving complex incidents, mentoring junior staff, and owning multiple advanced technical areas end-to-end.
You will drive incident and problem management, and contribute to process improvements. Ideal candidates bring deep troubleshooting skills across AD, M365, identity, networking, and related platforms, plus strong communication with
As a Senior IT Service Desk Technician (Tier
2) – Identity & M365, you will play an important part at One Oncology in Nashville, TN, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior IT Service Desk Technician (Tier
2) – Identity & M365 role in the description above.
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