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Service Desk Personnel

Job in Nashville, Davidson County, Tennessee, 37243, USA
Listing for: nLeague
Full Time position
Listed on 2026-10-14
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, Systems Administrator, IT Support
Job Description & How to Apply Below
Job  Service Desk Personnel Client: TN DOT

Location:

On Site, 312 Rosa Parks Avenue, Suite 15, Nashville, Tennessee, 37243 Duration: 12+ Months

Job Description:

IT Call Center Experience preferred Able to handle call volume of up to 30 calls per day. People/Customer Service skills required Printer Administration and Troubleshooting - Server Print Queue, and local Queues Active Directory Management Able to navigate Different OUs Able to look up attributes Able to reset password and unlock accounts. iOS Management, Support, and Deployment Setting up new phones/Ipads Resetting iTunes accounts Resetting network settings Backup/Restore device data Video Conferencing Cisco Web Ex MS Teams Cisco Presence video solutions Network troubleshooting Internal vs external VPN LTE Wifi Application Troubleshooting Account permission Compatibility settings Browser vs installed Remote support MSRA RDP TEAMs Webex Hardware Deployment Service Now Ticket management Ticket assignment
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