Security Device Help Desk Specialist - Tier 1; Nashville
Listed on 2026-10-15
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IT/Tech
IT Support, HelpDesk/Support, IT Specialist
Upstream Risk Management is seeking a Tier 1 Support Specialist for the Amazon Sec Tech Help Desk in Nashville. This in-office role handles intake, triage, and Run Book execution for security device issues, with a primary customer point-of-contact across global locations.
You will work within a globally distributed team embedded in Amazon, collaborating with Tier 2 and external partners to resolve issues and coordinate on-site repairs when required.
The Security Device Help Desk Specialist
- Tier 1 (Nashville) position in the Sales, IT & Technology field is open for applications.
We appreciate your interest in this position.
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This posting is for the Security Device Help Desk Specialist
- Tier 1 (Nashville) role at Upstream Risk Management, based in Nashville, TN, United States.
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