Sr. Solution Architect, Shipping

Who are we?

Ready to build Amazon's next $100B business? We're not just entering shipping - we're transforming how billions of packages move around the globe. By evolving Amazon's legendary fulfillment engine into an agile, intelligent shipping network, we're creating a resilient system that continuously optimizes to deliver on time, every time, for every business and every customer. Every shipment is more than just a box - it spins the flywheel faster, continuously enhancing our logistics network through scale, speed, and intelligence.

As we increase density and reach, we're revolutionizing shipping for ALL businesses while simultaneously strengthening Amazon's own delivery capabilities - reducing costs and accelerating deliveries across our entire ecosystem.

We're hiring a Senior Solution Architect to drive customer launches, working hands-on with high-volume shippers (>10K packages) to design, implement, and optimize complex integrations with Amazon Shipping. You'll be the technical expert who enables both pre-sales opportunities and post-sales implementation, partnering closely with commercial, product and tech teams to win enterprise deals and then ensuring flawless technical execution.

This role requires deep technical expertise combined with exceptional customer advisory skills. You'll dive deep into customer systems—analyzing WMS/TMS platforms, investigating logs, leveraging AI tools for troubleshooting, and architecting solutions that work right the first time. Your focus is on speed with correctness: reducing post-launch errors, accelerating time-to-first-shipment, and building reusable integration patterns that scale across our enterprise customer base.

You'll work at the intersection of pre-sales technical enablement and hands-on implementation. In pre-sales, you'll enable commercial teams to confidently pursue enterprise opportunities by validating technical feasibility and designing winning solutions. Post-sales, you'll lead end-to-end integration delivery—from requirements gathering through launch and optimization—ensuring enterprise customers successfully ramp volume on Amazon Shipping.

• Commercial teams on pre-sales technical enablement and enterprise deal support
• Enterprise customers (IT leaders, engineering teams, warehouse operations) on integration design and implementation
• System integrators and 3P platforms (Pro Ship, Easy Post, Centiro, etc.) on technical solutions
• Product and Engineering teams on feature requirements and platform improvements
• Collaborate with Solution Architects across Amazon Supply Chain Solutions on best practices and knowledge sharing
• Tech and Operations teams on post-launch support and optimization

• Lead end-to-end technical delivery for enterprise launches: discovery, integration design, implementation, testing, and go-live.
• Run discovery on customer objectives and systems, and design integrations that work right the first time.
• Create launch plans covering architecture, testing, risk mitigation, and success criteria.

• Partner with commercial teams on enterprise deals, providing technical validation and solution design.
• Present integration strategies to customer IT leadership and run feasibility assessments.

• Dive deep into WMS, TMS, API, and EDI flows; troubleshoot using logs, monitoring, and AI-assisted analysis.
• Lead implementation with customer engineering teams, ensuring correct API usage, error handling, and operational excellence.

• Architect solutions that are extensible, secure, reliable, cost-optimized, and performant.
• Build reusable patterns…