Systems Engineer II

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Systems Engineer II today with HCA Healthcare.

Enterprise Mobility and Thin Client Systems Engineer II will provide level three support for IGEL thin client software for the enterprise. Candidate will be responsible for version testing, software upgrades, and documentation for these software applications. Support of the IGEL thin client software and ensuring optimal operations and minimal disruption is a primary responsibility for this role.

The candidate will work directly with field engineers and division managers & directors to provide thin client standards and strategic updates. Candidate will also work closely with thin client vendors to address product support issues and to engage in product roadmap discussions. Additionally, the candidate will provide customer support to the IGEL administrators and directors across the organization. This role requires a self-directed individual who is highly motivated to learn new technologies and develop leadership skills.

The candidate is expected to possess advanced technical and operational expertise and will serve as the subject matter expert on complex thin client technologies.

Interacts with other IT&S departments to address an overall strategy for IGEL Thin Client systems and solutions within the enterprise (ITSD, lTG, Information Security, Field IT support staff, Advanced Architecture, DTS community, System Administrator community).

Included in the candidates' skillsets the candidate will ideally have knowledge of IGEL thin client software. It is not required, but helpful for the candidate to be familiar with the Linux OS systems.

Must have strong customer focus, be a team player and display a positive attitude.

Strong communication skills, both written and oral, a must. Strong problem-solving abilities and creative approaches.

• Testing IGEL versions and desktop devices for stability.
• Provides operational support for IGEL thin client software and solutions.
• Supports desktop technology for new projects. Participates, as needed, in technical implementation projects.
• Works closely with enterprise personnel to coordinate the implementation and ongoing support of systems used to support corporate.
• Coordinates sharing of best practices and policies and procedures.
• Participates in activities which improve departmental and organizational performance.
• Interfaces directly with a wide variety of end users and technical counterparts in other division, facility, and corporate roles.
• Assists in training of team members and IGEL field admins.
• Adheres to and supports HCA IT&S standards, policies, and procedures.
• Maintains and protects confidentiality with regard to all aspects of patient care.
• Adheres to Code of Conduct and Mission and Value Statement.
• Mentors team members through Team Lead role.
• Provides monthly MOR metrics reporting to department manager.
• Other duties as assigned.

• 3+ years

• Bachelor’s Degree Preferred

• Must have excellent customer service skills; a passion for serving others.
• Team oriented spirit. Demonstrated excellent oral and written communication skills
• Developed leadership skills.

• Prolonged sitting at a computer.
• Occasional moderate heavy lifting of 15 lbs. repeatedly
• Required less than 10% travel from corporate office to corporate office

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehe…