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Service Desk Leader - Multi-Site IT Support & Excellence

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Southern Orthodontic Partners
Full Time position
Listed on 2026-10-16
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

Southern Orthodontic Partners seeks a Service Desk Manager to lead the practice support teams and central IT operations. You will drive incident response, coaching, and a fast, friendly support culture while reducing recurring issues.

You will refine escalation, manage SLAs/KPIs, and align with HIPAA/security policies. Occasional travel to partner practices is expected as part of growing a distributed support model.

Step into the Service Desk Leader
- Multi-Site IT Support & Excellence role at Southern Orthodontic Partners in Nashville, TN, United States and grow with us.

Our organisation is growing, and we are hiring a Service Desk Leader
- Multi-Site IT Support & Excellence in Nashville, TN, United States.

This opportunity is for the Service Desk Leader
- Multi-Site IT Support & Excellence role at Southern Orthodontic Partners.

We are seeking a motivated Service Desk Leader
- Multi-Site IT Support & Excellence to join Southern Orthodontic Partners in Nashville, TN, United States.

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