Information Technology Help Desk Technician

Transforming Careers, One Opportunity at a Time

At 3i People, we’re more than recruiters; we're career accelerators. Partnered with cutting-edge tech firms and innovative companies, we connect top-tier talent with their dream jobs. Our mission is to open doors for professionals like you to thriving workplaces where you can leave your mark.

Duration: Long Term Contract

Must be able to lift at least 50 pounds.

• Able to handle call volume of up to 30 calls per day.

• Server Print Queue, and local Queues

• Able to navigate Different OUs
• Able to look up attributes
• Able to reset password and unlock accounts.

• Setting up new phones/Ipads
• Resetting iTunes accounts
• MS Teams
• Cisco Presence video solutions
• Internal vs external
• VPN
• LTE
• Wifi

• Compatibility settings

• MSRA
• RDP
• TEAMs

• Ticket management
• Ticket assignment

3i People has been providing staffing solutions in IT and professional services for over 20+ years and has established a reputation for delivering top-quality talent to meet the unique requirements of their clients. We have developed a deep understanding of the industry and the evolving trends, which enables us to provide our clients with the most relevant talent. Additionally, our vast experience allows us to offer a personalized approach to staffing, catering to each client's specific needs.

Overall, 3i People's extensive experience and expertise in the staffing industry make us a reliable and trusted partner for companies looking for top talent. Our commitment to delivering high-quality services and using innovative technologies, such as Leap Tiger, further set us apart from our competitors. With our personalized approach and dedication to excellence, 3i People is well-equipped to help clients succeed in the ever-changing business environment.