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Support Tech

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: YMCA of the Cedar Rapids Metro Area
Full Time position
Listed on 2026-10-18
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 58207 - 72759 USD Yearly USD 58207.00 72759.00 YEAR
Job Description & How to Apply Below

The YMCA of Middle TN is Now Hiring for a ITS Support Tech I

Pay Range: $58207 per year to $72,759 (depending on experience)

Are you passionate about technology and eager to make a difference in your community? The YMCA of Middle Tennessee is seeking a dedicated ITS Support Tech I to join our dynamic team. In this frontline role, you’ll help keep our technology running smoothly—supporting staff, members, and the mission of the YMCA every day.

Why You’ll Love Working Here:

  • Mission-Driven Impact: Be part of an organization that puts caring, honesty, respect, and responsibility at the heart of everything we do.
  • Collaborative Team: Work alongside supportive colleagues and help create a welcoming, inclusive environment for all.
  • Professional Growth: Gain hands-on experience with a variety of IT systems, and take part in larger technology initiatives across Middle Tennessee.
  • Variety & Flexibility: Enjoy a mix of office-based and on-site work at our branches, with opportunities to travel and support different locations.
  • Competitive Salary: The salary range for this position is $58207 per year to $72,759 , based on experience and qualifications.

What You’ll Do:

  • Respond to help desk requests and resolve hardware, software, and network issues for desktops, laptops, mobile devices, and peripherals.
  • Install, configure, and maintain operating systems, applications, and IT equipment.
  • Assist with onboarding and offboarding employees, including account setup and equipment provisioning.
  • Support audio/visual setups for meetings and events.
  • Ensure compliance with IT policies, procedures, and security standards.
  • Participate in the ITS On-Call Rotation Support Team, providing after-hours and weekend support.

What We’re Looking For:

  • Strong communication and interpersonal skills—able to relate to people from all backgrounds.
  • Experience with Microsoft Suite and troubleshooting computer systems.
  • Working knowledge of TCP/IP networking.
  • High school diploma or equivalent required;
    Associate degree in IT or related field preferred.
  • This role requires travel to multiple locations throughout Middle Tennessee.
  • Ability to lift up to 50 pounds and work in various physical environments.
  • Elevated security permissions and compliance with information security standards are required.

Ready to make an impact and grow your IT career?

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