Cloud Engineer - Craft Education

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider Craft Education as the next step in your career.

Craft Education is on a mission to solve skilled labor shortages by powering work-based learning pathways for all.

At Craft, we're revolutionizing the apprenticeship degree, combining on-the-job learning with accredited instruction to create innovative educational pathways that accommodate working professionals and meet employer needs. Our flagship product - Craft Connect - helps organizations administer apprentice degree programs and address mission-critical data and reporting needs. Through the same platform, Craft is also transforming how on-the-job learning converts into academic credits.

Our team of technology, education and workforce professionals also provides technical assistance to organizations looking to launch and manage apprenticeship degree programs. We are working tirelessly to accelerate the expansion of these programs along with the data infrastructure that underpins them.

The Staff Cloud Engineer is a senior technical leader responsible for designing, architecting, developing, and optimizing scalable cloud-based solutions. This role partners closely with software development teams, architects, and infrastructure engineers to build reliable, efficient, and secure platforms that support the technologies serving our students, partners and employees. The ideal candidate is adaptable across tools and platforms, brings deep cloud expertise, and thrives in solving complex technical challenges at scale.

This is an in-office position working out of our incredible office in downtown Nashville, TN

• Lead the design and implementation of scalable cloud architectures and enterprise-grade solutions.
• Supervise and contribute to the development, optimization, and deployment of Apache Spark workloads and cloud technologies.
• Research, analyze, and solve complex business and technical problems.
• Monitor job performance and optimize Spark SQL queries to improve efficiency and system responsiveness.
• Build and maintain automation for software deployment, infrastructure provisioning, and operational workflows.
• Proactively identify and resolve operational issues before they impact system performance and reliability.
• Partner with technical and non-technical stakeholders to communicate solutions, drive initiatives, and continuously improve reporting, analytics, automation, and production support processes.

• Bachelor's Degree in Information Technology or a related field.
• 9 years of prior relevant experience.
• Expertise with the standard software development life cycle (SDLC) and Agile/iterative methodologies.
• Expertise implementing AWS services in a variety of distributed computing environments.
• Experience with highly available and fault-tolerant enterprise and web-scale software deployments.
• Expertise in infrastructure automation through Dev Ops scripting (e.g., Shell, Python, Node.js, Ruby, Power Shell).
• Strong Linux and Windows systems administration experience in cloud (AWS, Azure, Google Cloud) or virtualized environments.
• Experience leading cloud operations, including monitoring, alerting, notification management, and operational assurance.
• Experience scripting and programming in Bash, Java, and Node.js.
• Understanding of Dev Ops, Scrum, and ITIL concepts.
• Understanding of virtualization and containerization technologies.
• Experience with Git Flow workflows and continuous integration tools such as Jenkins or Travis CI.
• Experience with configuration management tools such as Chef and Salt Stack.
• Experience using…