Technical Assistant Specialist: Social Work Research & Public Service - UTK

The Technical Assistance Specialist provides desktop and technical support to customers statewide, including users within the State of Tennessee and grant partner agencies. This position requires the ability to quickly learn and support multiple software products and custom applications, diagnose and triage issues, and resolve technical problems efficiently and accurately. The role calls for strong customer service skills, clear and patient communication, and a consistent focus on professionalism.

Work must align with State, Partner, and University policies, as well as best practices for technology, information security, privacy, and confidentiality. Specialists must be able to work remotely if required, work independently, and collaborate effectively with others. Additional duties may be assigned as needed.

This is a grant-funded position and is contingent upon the continued funding of the grant.

The Technical Assistant Specialist:
Social Work Research & Public Service - UTK role at University of Tennessee is now open for applications in Knoxville, TN, United States.