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Service Desk Support- Onsite

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: Info Origin Inc
Full Time position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    HelpDesk/Support, Systems Administrator, Desktop Support
Salary/Wage Range or Industry Benchmark: 27 - 32 USD Hourly USD 27.00 32.00 HOUR
Job Description & How to Apply Below

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Salary Range: $27.00 To $32.00 Hourly

FOR LOACL TO TN CANDIDATES ONLY - 100% ONSITE

Key Responsibilities & Requirements
  • IT call center experience preferred; handle up to 30 calls daily with strong customer service skills.
  • Troubleshoot printers, print queues, applications, hardware, and network connectivity (VPN, Wi-Fi, LTE).
  • Manage Active Directory accounts, including OU navigation, password resets, and account unlocks.
  • Support iOS devices, including setup, deployment, account resets, and data backup/restore.
  • Assist with video conferencing tools such as Cisco Web Ex, MS Teams, and Cisco Presence.
  • Provide remote support using MSRA, RDP, Teams, and Web Ex.
  • Manage Service Now tickets, assignments, and hardware deployments.

Step into the Service Desk Support
- Onsite
- Nashville, TN role at Info Origin Inc in Nashville, TN, United States and grow with us.

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