Business Systems & Applications Analyst

Description

About the Team

At Spring Automation, our mission is to design, build, and install controls systems for the material handling industry. But what truly sets us apart is our purpose: to show how business can improve lives. We do this by cultivating strong relationships, empowering our team, and prioritizing integrity in everything we do.

We're a team that believes in winning together, guided by a simple philosophy of always doing what's right. Our culture is built on a people-first approach, a commitment to serving with excellence, and a strong sense of ownership on every project. We're driven by grit, urgency, and a long-term vision that allows us to think beyond today and build solutions that last.

About the Role

The Business Systems & Applications Analyst supports the design, implementation, administration, integration, and continued improvement of Spring Automation's business applications. Serving as the primary internal resource for Quickbase, this role partners with stakeholders across the organization to translate business needs into practical system solutions that improve efficiency, data visibility, and consistency.

The position combines business-process analysis, application code development, workflow automation, platform administration, systems integration, reporting, data management, and user support. The Analyst owns solutions from requirements gathering through configuration, testing, implementation, documentation, and ongoing improvement.

The role may use APIs, integration tools, scripting, formulas, and custom code to extend the functionality of established business platforms.

Primary Responsibilities

Business Applications & Process Improvement

• Lead the configuration, implementation, enhancement, and ongoing administration of Quickbase applications supporting business operations.
• Partner with business leaders and end users to understand processes, identify inefficiencies, and translate operational needs into practical system solutions.
• Design and maintain workflows, dashboards, reports, forms, tables, relational data structures, formulas, permissions, notifications, and automated processes.
• Build scalable application solutions that reduce manual work, improve consistency, and increase visibility across business functions.
• Identify opportunities for workflow automation, process standardization, and better use of existing technology.
• Evaluate application and enhancement requests based on business value, urgency, system impact, and organizational priorities.

Systems Integration & Data Management

• Build, configure, and support appropriate integrations and data flows between Quickbase, Sage, Salesforce, SharePoint, and other company applications.
• Use platform-native functionality, integration tools, APIs, scripting, file-based processes, or custom code when appropriate and within the role’s technical capabilities.
• Creating/configuring an API connection between approved business applications.
• Using Quickbase user tokens, app tokens, OAuth, API keys, or other supported authentication methods appropriately.
• Configure and maintain data mappings, triggers, workflows, and integration logic between supported systems.
• Support data imports, exports, migrations, reconciliation, and reporting while maintaining data accuracy and integrity.
• Troubleshoot application, integration, workflow, reporting, and data issues and identify appropriate solutions.
• Partner with software vendors, consultants, developers, or other technical resources when solutions require specialized software development or technical expertise.

Platform Administration & User Support

• Serve as the primary administrator and internal subject-matter resource for Quickbase.
• Manage users, roles, permissions, application settings, and platform configurations.
• Provide timely troubleshooting, guidance, and support to application users.
• Monitor existing applications and recommend enhancements as business requirements evolve.
• Coordinate with vendors and external resources when platform or technical issues require additional expertise.

Governance, Documentation, and Training

• Develop and maintain application documentation, process maps, configuration standards, change logs, and user guides.
• Establish consistent practices for testing, approvals, releases, access, and system changes.
• Create and deliver training for new applications, processes, and system enhancements.
• Monitor platform adoption and gather user feedback to guide continued improvement.
• Help ensure appropriate controls are in…