Unemployment Coordinator

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

To analyze mid-level unemployment claims to determine benefits due; and to ensure ongoing adjudication of claims within company standards and industry best practices.

We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work.

• Adjusts medium to large volume clients' unemployment claims by investigating and gathering information to assist employer in determining their position on the claim; manages claims through well-developed action plans to an appropriate and timely resolution.
• Works to move claim toward appropriate claim closure which may include appeal to hearing or Board of Review.
• Represents Company at administrative unemployment compensation hearings as needed.
• Supports other claims staff with larger or more complex claims as necessary.
• Processes unemployment claims reviewing compensability and benefits due; consults with clients to determine course of action, and files necessary documentation with state agency.
• Monitors and review benefits due and payment calculations ensuring accuracy.
• Communicates claim action/processing with appropriate parties including, but not limited to: client and state agency.
• Ensures claims files are properly documented and claims coding is correct.
• Maintains professional client relationships.

High School diploma or GED required. Licenses as required.

Two (2) years claims management or related experience or equivalent combination of education and experience required. Unemployment claims experience preferred.

• Excellent oral and written communication skills, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Good interpersonal skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies
• Performs other duties as assigned.
• Supports the organization's quality program(s).

When applicable and appropriate, consideration will be given to reasonable accommodations.

• We offer a diverse and comprehensive benefits package including:
• Three Medical, and two dental plans to choose from.
• Tuition reimbursement eligible.
• 401K plan that matches 50% on every $ you put in up to the first 6% you save.
• 4 weeks PTO your first full year.

If your application is selected to advance to the next round, a recruiter will be in touch.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $20.00 - $23.00/hr a comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at…