Production Manager

Position Summary:

Production Manager

The purpose of this role is to manage Installation Technicians in their roles to execute on installations of Audio/Video, lighting, and/or shading solutions effectively and efficiently. Responsibilities include, but are not limited to, coordinating among project managers, sales, and clients, creating, and maintaining project database, project scheduling and other duties and tasks as assigned by the business.

• Provides oversight for planning and implementation of process improvement principles required to maintain AV, lighting, and shades technologies in critical areas such as client homes, developments, and office spaces.
• Responsible for planning, oversight, and management of AV, lighting, and shades, and related technology projects implementation.
• Facilitates and manages complex problems ensuring resolution.
• Must be intuitive in interfacing with internal resources, support technicians, field partners, and clients.
• Interact seamlessly with internal teams on installations, project management, scheduling, accounting, purchasing, warehousing, service, sales, and much more.
• Implements the AV, lighting, and shades technology strategies, based on business requirements and industry guidelines as directed by the department head.
• Accountable for resource planning, deployments, and expenditures related to the support of AV, lighting, and shades systems.
• Collaborates with various Departments on a regular basis to determine AV, lighting, and shades requirements for maintaining technical operations and customer satisfaction.
• Develops, articulates, and implements a strategy for providing best-in-class audio-visual technology in support of our client’s business.
• Develop strong technical understanding and deliver metrics on AV and Shades technology.
• Updates weekly and monthly status reports with management.
• Mitigates risks to the firm by operating in a security mindset.
• Participates in and drives continuous improvement activities across AV and Shades technologies.
• Provides reports and adheres to metrics outlined in the contract to provide service level defined per agreement.
• Responsible for ensuring the working condition, calibration, and ongoing maintenance of all test equipment, tools, and associated hardware.
• Responsible to ensure all field staff abides by OSHA mandates as well as any other company directed safety measures.
• Responsible to lead, groom, manage, and motivate the AV, lighting and shades technicians.
• Additional duties and projects as assigned.

• 7-10 years of relevant experience, including at least three (3)+ years in a managerial role required, preferably working for a national organization.
• Must have project development, program implementation, and service delivery experience.
• Ability to communicate technical information to non-technical users.
• Successful experience thriving in a fast-paced environment, supporting multiple initiatives simultaneously, and prioritizing work to meet and/or exceed established service levels.
• Ability to think logically and creatively in problem-solving.
• Thorough understanding of a wide variety of audio, video, and control systems required.
• Solid knowledge of AV industry best practices.
• Experience with network and PC troubleshooting a plus.
• Promotes an organizational climate that energizes, motivates, and facilitates teamwork

• Occasional travel may be required dependent on business needs

For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Pay Rate: $140,000 - $165,000 /annually depending on background and experience.

The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state-specific laws. Pay ranges may be different in other locations.

Founded in 1996, Audio Visual Design Group (AVDG) is a leading design-build firm specializing in next-generation AV design & integration, revolutionizing smart homes, smart enterprises, smart venues for clients across the United States. Our innovative, passionate, and technical culture allows us to deliver the most sophisticated systems and continuously change the AV landscape demonstrating to clients what technology can do for them.

AVDG's world-class team and original smart-system solutions are regarded among the best in the industry.

Since joining the Business Solutions…