Floating Affordable Community Manager

Description Reports To

Vice President of Operations

Responsible for the day‑to‑day operations of an individual community or group of communities in the same geographic area. Build a strong team(s) with common goals and objectives. Manages residential real estate properties for clients by performing the following duties personally or through subordinate supervisors/employees.

Duties include:

participation and oversight of: budgeting, workplace safety, financial reporting and tracking, marketing, operations, human resource administration and a property’s overall performance as a real estate asset.

Include the following. Other duties may be assigned.

• Inspect (personally) each building at least once each week. Maintain daily records of inspections, and provide follow-up supervision to ensure corrective action is taken as needed. Inspection areas include, but are not limited to, all buildings, grounds, and other common and public areas to insure that employees are performing their assigned duties.
• Continuously be aware of safety practices and procedures. Ensure that the Community Safety Program is effective and proactive.
• Conduct and have recorded monthly Safety Meetings with all staff members.
• Coordinate with the Regional Property Manager on all housing violations, any special resident arrangements or potential problems.
• Ensure that Freeman Webb Company, Realtors policy regarding Fair Housing is understood and followed by all employees and contractors and that necessary Fair Housing notices are posted as required by local, state and federal regulations.
• Follow emergency procedures as outlined in Freeman Webb Company, Realtors manuals and policy guidelines. Notify next level of management and proper authorities immediately of emergencies (e.g. fire).
• Inspect vacated apartments and decide the extent of turnover repairs/redecorating that will be required. (Inspections may only be delegated with the written approval of the Regional Property Manager).
• Inspect and approve vacant apartments that are ready for move in.
• Monitor stock levels and project supplies and replacement items required for property operations and building maintenance in coordination with the maintenance superintendent.
• Monitor work of contractors and report findings/concerns to the Regional Property Manager.
• Assure that lease or rental agreements are being properly completed and renewed.
• Assure that all offices are kept clean and neat.
• Assure that equipment is kept in proper working condition and repairs are made as necessary. Replace equipment as necessary as coordinated and approved with the Regional Property Manager.
• Keep common areas (e.g. halls, stairways, community room, grounds, play grounds, etc.) clean and in good repair. Repair unsafe items immediately, or mark so as to ensure no person is injured by the item.
• Assure that policy and procedure changes are communicated to the employees who need to know or as directed by the Regional Property Manager.
• Report within 24 hours claims concerning property or liability insurance to the insurance coordinator at the Main Office and the Senior Vice President of Property Management with a copy to your Regional Property Manager.
• Assure that procedure manuals and instructional type memoranda are kept orderly and readily available to staff members.
• Assists with eviction of residents in compliance with court order and directions from the company attorney and Regional Property Manager.

• Hire, train, and equip the best employees in the industry.
• Supervise all on‑site personnel (either directly or indirectly.)
• Provide staff with leadership and supervision which motivates employees to effectively perform.
• Constantly coach and mentor employees on individual and community goals.
• Provide new employees with a thorough introduction of the community and Freeman Webb Company, Realtors so that they understand what is expected of them, the importance of their contribution to the community, how they fit into the team, and the importance of working safely.
• Ensure employees receive on the job training and other training opportunities.
• Review employee performance…