Project Manager, Program ​/ Project Manager, IT Project Manager

Position Summary

The Project Manager is responsible for managing the planning, execution, and delivery of various projects within the organization, ensuring they align with strategic goals and meet stakeholder expectations. They make sure that all project milestones are completed to specification, within an established scope, time frame, and budget. They oversee project documentation, identify and mitigate risks/issues, monitor progress, keep team members motivated and on track, resolve conflicts to ensure smooth project progression, and facilitate stakeholder communication between teams and throughout the organization.

The role drives scalable process improvements and innovations within the designated business, leading strategic initiatives and change management.

What will your job entail?

Job Responsibilities:

* Provides expertise on program and project management disciplines

* Meets with PMO leadership and key stakeholders to understand and define the vision, scope and business objectives of project work and establishes the budget and expected return on investment

* Utilizes available Project Management tools and techniques, favoring Velocity's PMO templates and PMP best practices

* Creates and refines business cases and charters to meet PMO standards

* Identifies and manages project resources and other key stakeholders;
Cultivates stakeholder trust

* Confirms all needed contracts meet project requirements and are fully executed

* Makes certain that compliance activities and risks have appropriate review and approvals

* Elicits and validates the business needs of key stakeholders, be they customers, end users or managing leadership to refine the scope and deliverable definitions

* Develops a detailed project plan listing milestones, outlining tasks, assigning resources, highlighting dependencies and creating the schedule

* Confirms team member capacity and resources to complete their responsibilities per the schedule

* Oversees documentation standards and storage

* Identifies risks and develops mitigation strategies to monitor and manage risks

* Monitors project delivery and ensures that milestones are achieved on schedule

* Controls the project scope and follows change control processes

* Tracks project expenses for adherence to financial constraints

* Leads project kick-off calls, core team meetings, stakeholder status update meetings, and other meetings as requested. E-mails meeting materials and/or meeting notes before and/or after meetings

* Communicates regular written updates on project progress, issues, and risks to different stakeholder groups and maintains the logs

* Ensures that cross-functional teams are aligned and coordinate effectively to achieve project goals

* Uses interpersonal and facilitation skills for brainstorming, group problem solving, and conflict resolution

* Defers appropriate decisions to the team, while maintaining control and visibility into the plan and progress. Takes control to guide or escalate decision-making when necessary

* Resolves the risks/issues timely or frames them appropriately for next level of escalation

* Respectfully listens to the team and empowers them to drive for continuous improvement. Creates forums for feedback loops and retrospectives.

* Closes out the project on completion with a final report, archives the artifacts, documents lessons learned, and celebrates the success of the project with the team & stakeholders

* Oversees a seamless hand-off to the Product Owner and sets expectations for continued management and stakeholder communication

* Drives scalable and sustainable process improvements, innovation, and automations for the PMO

Work Experience and

Education:

* Bachelor's degree in Project Management, Insurance, Business Administration, Information Technology, or other related discipline;
Master's may be preferred.

* Minimum of 3 or more years of experience in Excess & Surplus or other Property & Casualty insurance is preferred.

* Minimum of 6 years of experience in Project Management roles with experience managing E&S insurance projects or initiatives preferred.

* Must be able to work on multiple organization-wide projects simultaneously and have experience working directly on cross-functional projects involving end-users, operations, and technology.

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities.

This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring,…