Automotive Service Manager
Job in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-10-10
Listing for:
Beaman Toyota
Full Time
position Listed on 2026-10-10
Job specializations:
-
Management
-
Automotive
Job Description & How to Apply Below
Develop. Perform. Grow.
Are you an experienced Automotive Service Manager who knows how to build a winning team, drive performance, and deliver an exceptional customer experience?
Beaman Toyota, part of Hudson Automotive Group, is seeking an experienced, talented, and results-driven Automotive Service Manager to help lead our award-winning, high-volume service operation.
We're looking for a proven leader who understands that a successful service department starts with great people. If you know how to develop Service Advisors, support technicians, improve processes, drive profitability, and create a culture of accountability and exceptional customer service, this could be your next opportunity.
This isn't simply about managing a department. We're looking for a leader who can develop people, drive results, and help take an already successful operation to the next level.
Why Choose Beaman Toyota? $175,000+ Annual Earning Potential for Top Performers High-Volume Toyota Service Department Opportunity to Lead & Develop a Talented Service Team Performance-Driven Compensation Hudson Academy Professional & Leadership Development Strong Promote-From-Within Culture Career Advancement Opportunities Throughout Hudson Automotive Group Supportive Dealership & Corporate Leadership Employee Discounts on Vehicles, Parts & Services What You'll Lead As an Automotive Service Manager, you'll play a key role in the performance, culture, customer experience, and continued development of the service operation.
Key Responsibilities Lead, coach, develop, and retain a high-performing team of Service Advisors Establish clear performance expectations and accountability throughout the department
Monitor Service Advisor performance, technician productivity, customer satisfaction, and departmental profitability
Drive repair order performance while maintaining a customer-first approach
Identify opportunities to improve workflow, efficiency, and overall service processes
Partner with technicians, Shop Foremen, and Service Advisors to maximize shop productivity
Recruit, train, mentor, and develop service department employees
Review departmental performance and implement strategies to achieve operational and financial goals
Maintain high customer satisfaction standards and assist with escalated customer concerns
Create a culture focused on teamwork, communication, accountability, and continuous improvement
Collaborate with Parts, Sales, and other dealership departments to deliver an exceptional customer experience
Ensure Toyota and dealership policies, processes, and standards are consistently followed
Who We're Looking For We're looking for more than someone who can manage schedules and review numbers. We're looking for a leader who can influence performance and develop people.
You Know How To:
Develop People Coach Service Advisors and team members to help them reach their full potential.
Drive Performance Set expectations, measure results, identify opportunities, and create accountability.
Build Culture Create an environment where talented employees want to perform, grow, and stay.
Deliver Customer Satisfaction Create exceptional customer experiences while maintaining focus on departmental performance.
Improve Processes Identify operational barriers and implement solutions that make the entire department more efficient.
Lead by Example Bring professionalism, accountability, energy, and urgency to the operation every day.
Qualifications Required Previous Automotive Service Management Experience Proven track record of leading and developing successful service teams
Demonstrated ability to achieve financial and operational goals
Experience coaching, training, and developing Service Advisors Strong understanding of dealership fixed operations and service processes
Exceptional leadership and communication skills
Strong customer service and conflict-resolution abilities
Ability to analyze department performance and identify opportunities for improvement
Preferred
Toyota…
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