Program Director

Location:

Harpeth Primary Assessment Center
Job Type: Full-Time
Pay: $90,000

Schedule:

Full-time; includes administrator-on-duty responsibilities and occasional extended, evening, or weekend hours.

Youth Opportunity is a nationally recognized leader in residential and behavioral health services for youth. We help young people build foundations for success and independence through physical and emotional well-being, positive social and family relationships, and education. We invest in our employees through teamwork, professional development, and opportunities for growth.

At Harpeth Primary Assessment Center, our team provides assessment services and structured, trauma-responsive programming to support youth safety, stabilization, and individualized care. Clinical, medical, educational, case management, and direct care teams work together to assess each youth’s needs and coordinate appropriate next steps.

• Medical, dental, vision, and life insurance available after 60 days of employment.
• 401(k) with a 100% employer match up to 4% of your salary, available after 60 days, with immediate vesting.
• Paid time off - earn 4 hours each pay period - and 7 paid holidays.
• Free prescription delivery.
• Tuition reimbursement and professional development opportunities.
• Employee Assistance Program (EAP).
• A supportive, mission-driven work environment.

We are seeking a skilled and compassionate Program Director to lead daily operations at Harpeth Primary Assessment Center. Working under the direction of the Executive Director, this position oversees program administration, staffing, service coordination, safety, and compliance.

The Program Director supports timely assessments, quality services, and positive outcomes for youth while promoting staff accountability, effective communication, and a safe, trauma-responsive environment.

• Oversee daily operations across all program departments to ensure safe, efficient, and effective services.
• Implement program goals, operational priorities, and performance expectations established by the Executive Director.
• Monitor staffing, schedules, admissions, discharges, and service delivery to ensure timely and appropriate care.
• Ensure compliance with the Contract Provider Manual, licensing rules, accreditation standards, contractual requirements, and applicable regulations.
• Serve as the on-site resource for program policies and procedures and ensure consistent implementation.
• Maintain organized, audit-ready records, reports, schedules, logs, and documentation systems.
• Develop standard, holiday, and alternative program schedules and monitor staff adherence, including adherence to the school schedule.
• Facilitate daily Morning Management Meetings, maintain meeting documentation, and participate in afternoon leadership meetings.
• Establish and communicate the Administrator on Duty schedule and ensure staff know how to access the Clinical on Call schedule.
• Coordinate major visits, audits, and reviews and communicate operational needs, risks, and recommended solutions to the Executive Director.
• Manage resources responsibly and maintain budget performance within approved targets.

• Provide leadership, supervision, and support to managers, supervisors, teachers, clinicians, direct care staff, case managers, nursing staff, and other assigned employees.
• Promote professionalism, accountability, ethical conduct, trauma-responsive care, and a positive staff culture.
• Participate in recruitment, hiring, onboarding, coaching, performance management, and corrective action in collaboration with Human Resources and the Executive Director.
• Develo…