Project Manager, IT Project Manager, Change Management

We are seeking a Senior Program Manager to lead a complex carrier network implementation within a healthcare administration environment. This role will be responsible for driving the onboarding and integration of a major national carrier network into existing claims, eligibility, enrollment, and operational platforms.

This is not a project coordination role. We are looking for a hands‑on implementation leader who has successfully delivered large-scale payer, carrier, or network onboarding initiatives and can navigate the operational, technical, and business challenges that accompany them.

The ideal candidate brings experience working within a TPA, health plan, benefits administration organization, or similar healthcare environment where they have led carrier integrations from planning through production go-live.

• Lead a complex carrier onboarding and implementation program.
• Drive requirements, testing, cutover planning, deployment, and stabilization activities.
• Coordinate across IT, Claims, Eligibility, Operations, Provider Network, and external partners.
• Manage risks, dependencies, timelines, and executive-level communications.
• Build repeatable implementation playbooks and best practices for future network integrations.

• 7+ years of project or program management experience in healthcare.
• Experience leading payer, carrier, provider network, or benefits administration implementations.
• Strong understanding of claims, eligibility, provider networks, and healthcare operations.
• Experience managing complex cross-functional initiatives with multiple stakeholders.
• Strong Jira and project delivery experience.
• Proven ability to lead large-scale implementations, drive accountability, and deliver successful go-lives.

• Experience onboarding a national carrier network into a TPA, health plan, or benefits administration environment.
• Experience with claims platform integrations, network implementations, and large-scale healthcare system migrations.
• PMP or similar project management certification.

• TPA Implementation Manager, Healthcare Program Manager, Health Plan Implementation Manager, Carrier Implementation Lead, Provider Network Program Manager, or Healthcare IT Program Manager.

• 401(k) Matching Plan
• Medical, Dental, & Vision Plans
• Relationship Driven Process to Find Your Best Fit
• 6 Paid Holidays
• Regular Meetings to Ensure Quality in Your Engagement

Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Benefits & Perks:

Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.