E-Commerce and VIP Coordinator

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Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: , Live Nation Concerts, Front Line Management Group and Live Nation Network.  is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally.

Front Line is the world’s top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

An artist management firm and subsidiary of Live Nation Entertainment is seeking a dynamic e-Commerce and VIP Coordinator candidate with knowledge of merchandising, e-commerce, VIP programming, and how they relate to the music industry. Interface with industry shareholders – merchandisers and ecommerce partners, VIP Partners, internal managers and artist’s teams. Coordinate communication with cross-functional marketing team on social and digital strategy to promote online stores, as well as VIP setup and implementation with tour marketers.

The e-Commerce Coordinator will be responsible for growing Vector’s e-commerce business. They will source merch creation for Artist e-commerce, touring and VIP programs, coordinate merch partner timelines, monitor inventory levels, industry trends and work closely with our Director of Marketing to plan yearly merch strategy and VIP program offerings.

• Oversee and develop e-commerce strategy for stores under the Vector Management umbrella.
• Devising strategies that harness sales-related insights, analytics and novel developments to encourage sales in online stores.
• Execute development of new stores with e-commerce partners/artist teams and manage all required deadlines leading up to launch.
• Liaise with Director of Marketing, Marketing Manager, and Artist managers to develop meaningful product offerings while staying on brand
• Coordinate and collate all required store assets and new offers with internal and external partners
• Create Cost of Goods analysis, P&L’s, sales projections and proposals for presentation to artist managers and business managers.
• Analyze sales metrics to ensure product is arriving at fulfillment warehouses and orders are being fulfilled, meeting delivery timelines
• Collaborate with clients and vendors to ensure deadlines are met and any project management or customer service issues are resolved
• Create and maintain a master calendar of promotional sales campaigns to drive store traffic and sales across all stores
• Analyze advertising data to measure the effectiveness of marketing strategies
• Routinely provide updates about relevant trends and innovations in e-commerce
• Report weekly and monthly sales reports in relation to devised strategy roll out.
• Extend reach and product offering opportunities beyond basic e-Commerce stores into other digital platforms (Spotify, Facebook, Youtube, Tiktok, etc.)
• Ideate on ways to cross-pollenate Tour Merch and E-Comm Strategies.
• Facilitate end of tour merchandise inventory allotments for store offerings
• Interface with merchandisers, labels and third-party partners on e-commerce initiatives, VIP and other direct-to-consumer strategies.

• 1-2 years of merch company, tour merch, or VIP experience
• Understanding or merchandising from E-Comm, Tour Merch, and VIP
• Superior attention to detail and organizational skills
• Demonstrated ability to think creatively, three-dimensionally and to tie different pieces of a…