Associate Nursing Officer - Virtual Care

Associate Nursing Officer, Virtual Care

Vanderbilt Health - Executive Search Team is conducting a national search for an Associate Nursing Officer, Virtual Care. Reporting to the Chief Nursing Officer, Vanderbilt University Hospital. The Associate Nursing Officer (ANO), Virtual Care, provides strategic, operational, and clinical leadership for virtual nursing and technology-enabled care delivery across Vanderbilt University Hospital. Working in close partnership with physician, operational, informatics, and technology leaders, the ANO is responsible for advancing innovative virtual care models that improve patient outcomes, enhance the patient and family experience, support nursing workforce sustainability, and optimize care delivery.

The ANO leads the development, implementation, and continuous improvement of virtual nursing programs, telehealth-enabled inpatient services, remote patient monitoring initiatives, and emerging digital care models. This leader ensures that virtual care strategies align with organizational goals, nursing professional practice standards, regulatory requirements, and health system priorities. As a transformational nursing leader, the ANO fosters a culture of innovation, evidence-based practice, interdisciplinary collaboration, and operational excellence while ensuring the delivery of safe, high-quality, patient-centered care.

Key Responsibilities

• Develop and execute a comprehensive virtual care nursing strategy aligned with VUMC's mission, vision, and strategic priorities.
• Identify opportunities to expand virtual nursing, telehealth, and digital care capabilities across inpatient and procedural settings.
• Partner with executive leadership to evaluate emerging technologies and care delivery models that improve access, quality, safety, workforce effectiveness, and financial performance.
• Serve as the executive nursing sponsor for virtual care initiatives and organizational change management efforts.

• Provide administrative and operational oversight for virtual nursing programs and centralized virtual care operations.
• Develop scalable models that support admission, discharge, patient education, care coordination, documentation, and ongoing clinical monitoring functions through virtual platforms.
• Establish operational metrics, service standards, staffing models, and performance expectations.
• Ensure effective integration of virtual care workflows into bedside nursing practice.

• Lead efforts to achieve measurable improvements in patient outcomes, quality indicators, patient experience, and nursing-sensitive metrics associated with virtual care delivery.
• Maintain compliance with state and federal regulations, accreditation standards, privacy requirements, and organizational policies.
• Establish quality monitoring processes to evaluate clinical effectiveness and patient safety outcomes.
• Utilize data and analytics to drive performance improvement and evidence-based decision-making.

• Collaborate with nursing leadership to redesign care delivery models that leverage virtual nursing capabilities.
• Support initiatives that enhance nurse satisfaction, professional practice, retention, and workforce resilience.
• Promote nursing innovation and facilitate adoption of technology-enabled care practices.
• Sponsor research, evidence-based practice, and scholarly activities related to virtual care and nursing transformation.

• Collaborate with Information Technology, Clinical Informatics, Digital Strategy, and other stakeholders to optimize virtual care technologies.
• Participate in system selection, implementation, workflow design, and optimization activities.
• Ensure technologies support clinical practice, interoperability, user experience, and operational efficiency.
• Evaluate emerging innovations and recommend investments that advance strategic goals.

• Develop and manage operational and capital budgets related to virtual care services.
• Identify opportunities for operational efficiencies and cost optimization through virtual care models.
• Monitor program performance, utilization, return on investment, and resource allocation.
• Ensure responsible stewardship of organizational resources.

• Foster strong partnerships with physicians, advanced practice providers, nursing leaders, operational leaders, and ancillary departments.
• Build…