League Quality Leader Job Nashville area,Tennessee USA,Quality Assurance

Schneider Electric has a meaningful opportunity available for a League Quality Leader (Breakers) for our Power Products division. You will work for a company consistently rated by Fortune as one of the “Great Places to Work”, by Glassdoor as “Best Places To Work” and by TIME as the #1 “Most Sustainable Company in the World.”

Summary

The League Quality Leader (LQL) is the end-to-end owner of Quality, Customer Experience, and Circularity across an entire League within Power Products NAM. This role provides strategic direction, ensures robust governance, and drives Product and Process robustness, prevention maturity, reliability, and environmental performance across all offers in the league.

The LQL acts as the single point of accountability for quality, systemic customer issues, and circularity outcomes.

Key Responsibilities

Strategic Quality & Customer Leadership

Define and deploy the League Customer Satisfaction & Quality strategy, including long‑term roadmap quality requirements, customer experience goals, and reliability expectations.
Challenge engineering, product management, and manufacturing to ensure VOC, field performance data, and customer escalations are translated into actionable improvements.
Serve as the Customer Advocate for the league, ensuring transparency, urgency, and cross‑functional alignment on customer‑facing issues.

Governance & Decision-Making

Lead league‑level governance:
Offer Safety Committee
Board of Change (BOC)
OSRC / Release Readiness
Critical Issue Reviews
Make strategic decisions on derogations, stop deliveries, containment strategy, and systemic design or process risks.
Ensure full application of PEP, I2P, DfSR, Quality Alerts, and reference quality processes across all offers.

Prevention, Design Robustness & Reliability

Drive maturity of prevention tools including:
Design & Process FMEA
APQP/PPAP
Reliability testing and data analytics
8D systemic problem solving
Anticipate risks early in design cycles and enforce reliability gates, design assurance thinking, and life‑cycle robustness reviews.

Sustainability, Circularity & Environmental Stewardship

Lead the Circularity Highway for the league: reuse, repair, refurbishment, scrap reduction, material recovery, and backward flows.
Own League CO₂ performance and drive eco‑design integration in to legacy releases and life‑cycle extensions.
Partner with sustainability teams to embed environmental KPIs into offer governance and operational reviews.

People Leadership & Capability Building

Lead and develop Offer Quality Leaders (OQLs) and Customer Advocate Experts.
Create high‑performance routines, standardized methods, and shared tools to elevate quality capability across teams.
Cultivate a culture of empowerment, accountability, continuous improvement, and customer passion.

Success Indicators

League Quality Metrics, warranty, reliability, and systemic issue metrics.
Quality governance maturity and stakeholder alignment.
Reduction in CO₂ footprint, scrap, rework, and circularity waste streams.
Speed and effectiveness of escalations and customer problem resolution.
Predictable execution of PEP/I2P processes and regulatory readiness.

Key Interfaces

Offer Quality Leaders (direct)
Engineering, TEX, Labs
Supplier Quality & Plant Quality
Marketing, Customer Care Center, Front Office
Sustainability, DfSR & Eco Design teams
Global CS&Q network

Qualifications

BS in Mechanical, Industrial, Electrical Engineering (preferred).
12+ years in Quality, Manufacturing, R&D, Industrialization, or Reliability.
Expert understanding of quality processes (8D, FMEA, PPAP/APQP, reliability).
Strong leadership, team management, communication, and stakeholder management skills.
Ability to influence across large, matrixed organizations.
Travel required (domestic/international as…