Donation Express Lead

## Donation Express Lead Apply:
Nashville, TN:
Full time:
Posted Today:
18244
** Job Location
** Cockrill Bend - Donations Management
*
* Job Summary:

** The Donation Express Lead will provide for the most consistent supervision of the Donations Express Centers. To represent Goodwill by assisting donors in a prompt, friendly manner when unloading their donations and providing receipts. To safeguard donations by sorting and packing them in proper receptacles in the donation center. To maintain a clean, organized area in and around the donation center.
** Job Description**###
** Essential Functions
*** Travel to the DEC sites to monitor the performance of the attendants.
* Ensure that all donation centers are staffed, supplied, organized.
* Train and re-train attendants at the donation centers by using a consistent training plan in the areas of: organization of donated goods, maintenance and safety of trailers and surrounding areas, customer service, and recycling.
* Fills in as DEC Attendant to achieve 100% staffing.
* Document superior and negative observations and communicates this information with the attendants, DEC Supervisor, Administrative Assistant, Donations Coordinator, and/or Store Manager.
* Transport supplies to the donation centers, as needed.
* Assist with the development and maintenance of standards for superior operation of all Attended Donation Centers.
* Be knowledgeable of and ensure compliance with all company policies and procedures, as well as legal requirements, at all times.
* Maintain a clean and safe work environment.
* Regular, reliable attendance, as defined in Goodwill’s attendance policy.###
** Minimum Qualifications
***
* Required Skills:

**** Education
* ** High school diploma is required.
** Experience
* ** One (1) year of experience working with and effectively managing people is required.
** Knowledge and Skills
*** Self-motivated to work independently toward agreed upon goals and objectives.
* Self-manage time and prioritize goals.
* Must be able to carry/lift loads of over 50 pounds frequently.
* Must be able to push/pull loads of over 50 pounds frequently.
* Must be able to effectively train attendants to be valuable and productive employees of Goodwill.
* Must have the ability to communicate goals and agendas with the Donations Manager, Store Manager, and/or Donation Express Supervisor(s) on a daily basis.
* Must have the ability to effectively problem solve and react to dynamic conditions.
* Must have own transportation and ability to transport self to all assigned attended donations centers.
* Excellent interpersonal skills with ability to relate well with broad spectrum of people - clients, and employees.
* Must be physically able to meet the above physical factors of the job.
* Must have the ability to provide a consistently mature, neat, clean image for Goodwill Industries.### About Us Goodwill Industries of Middle Tennessee's mission is to change lives through education, training, and employment.
** Full-Time Benefits**:
Health and Prescription Insurance, 403(b) Retirement Plan, Paid Vacation, Holiday, & Sick Leave, Paid Bereavement Leave, Employee Assistance Program