Digital Inside Sales Account Manager

Digital Inside Sales Account Manager – Nashville, TN (On-site)

Join a dynamic, customer-focused sales team that’s redefining how SMEs engage with digital solutions. We’re collaborative, data-driven, and committed to delivering exceptional client experiences.

As a Digital Inside Sales Account Manager, you’ll be the go‑to expert for SME clients—driving new business, managing renewals, and ensuring seamless service delivery. Your mission: build trust, solve problems, and grow revenue.

• Build and maintain strong relationships with SME clients
• Lead digital service delivery and coordinate with internal teams
• Drive contract renewals and upsell opportunities
• Resolve escalations and ensure client satisfaction
• Use data insights to execute targeted sales strategies

• Strong communication and negotiation skills
• Passion for technology and customer success
• Ability to handle onboarding and post‑sales support
• Skilled in problem‑solving and cross‑functional collaboration
• Comfortable working in a fast‑paced, goal‑oriented environment

We’re a culture‑first, remote‑friendly organization that values empowerment, learning, and collaboration. You’ll be surrounded by supportive teammates and have access to tools and opportunities to grow your career.

• Competitive pay with bonus structure.

• Comprehensive benefits:
  Medical, dental, vision, wellness plans, and 401K matching.

• Generous time off:
  Paid holidays, DTO, your birthday, and volunteer day.

• Career growth:
  Learning, development, and tuition reimbursement.

• Remote‑friendly culture with in‑person collaboration 3 days/week.

• Employee stock purchase plan and other perks.

Ready to make an impact and grow with us? Apply today and become part of a winning team that’s shaping the future of digital sales.

The preceding job profile has been designed to indicate the general nature and level of work performed by associates within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. Additional duties may be assigned and may be subject to change at any time due to reasonable accommodation or other reasons.

We are not able to consider candidates residing in the state of Hawaii currently.

• Mid‑Senior level

• Full‑time

• Information Technology

• IT Services and IT Consulting