Security Officer

Security Officer – Hyatt

Nashville, TN | $31,239.00 – $37,479.00

The Security Officer will be responsible for the protection of hotel guests, associates, and property. The role involves responding to and handling any security problems, issues, concerns, and disaster emergency situations in accordance with all policies, procedures, and regulations of Dream Hotel Group.

• Patrol all areas of the property, including outside, on a regular basis; conduct floor patrols, property tours, and crowd control.
• Respond to guest complaints, investigate and remedy situations with a sense of urgency.
• Identify, handle, and report any unusual circumstances, safety violations, or suspicious persons; escort off property if necessary and report fire or health hazards.
• Complete daily security reports including incidents of theft, accidents, and safety violations.
• Complete necessary security forms documenting losses of property or personal injury to guests or associates; investigate and report any violations to law or hotel policy.
• Maintain all safety, security and emergency procedures/action plans and hotel disaster plans; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities, and perform first aid as needed.
• Conduct investigations of security incidents.
• Enforce the 'No Solicitation Policy' of the property.
• Preserve safety and security of guests, team members, OSHA compliance, and adherence to federal, state, and local standards.
• Follow property and corporate guidelines to protect guests and staff, secure assets, and minimize liability.
• Follow department policies, procedures, and service standards.
• Perform all other tasks and duties as assigned.

• Previous experience in a security role.
• Previous hotel experience (recommended).
• Certification in CPR and First Aid (preferred).
• Professional presentation.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable.

• Entry level

• Full-time

• Other, Information Technology, and Management

• Hospitality

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