Loss Prevention Officer- Part Time

Join to apply for the Loss Prevention Officer — Part Time role at Grand Hyatt Nashville.

The Loss Prevention Officer will be instrumental in creating a safe, secure, and welcoming environment for guests and staff. By proactively patrolling the property, responding to incidents, and assisting in emergencies, you will help maintain the integrity of the hotel’s operations and guest experience. Your role ensures that every individual on the premises feels protected and that the property remains compliant with regulations and internal policies.

• Patrol lobbies, corridors, and public rooms; interview guests and employees to detect infringements and investigate disturbances, complaints, thefts, and vandalism.
• Detect fires, unsafe conditions, and damaged or inoperative safety equipment in public areas.
• Warn or eject troublemakers and caution careless persons.
• Assist accident victims and file accident reports.
• Alert staff to presence of persons with questionable reputations.
• Assist management and enforcement officers during emergency situations.
• Inspect guest rooms suspected of non‑payment to confirm suspicions and seize any remaining personal property.
• Perform additional duties as assigned by Manager.

• Consistently alert to detect disturbances, suspicious behavior, and safety risks across hotel premises.
• Capable of responding swiftly and calmly to emergencies, accidents, or security concerns, securing assistance as needed.
• Strong verbal communication skills to interact professionally with guests, team members, and local authorities.

• Preferred experience in security, loss prevention, or a guest‑facing safety role.
• Proficient in patrolling lobbies, public areas, and corridors to maintain a visible security presence.
• Skilled at investigating disturbances, thefts, or complaints by interviewing involved individuals.
• Competent in responding to fires, unsafe conditions, and accidents.
• Experience supporting hotel leadership and local authorities during emergency situations.
• Ability to identify and address suspicious behavior or individuals on property.
• Experience with recovery of property left by guests who may have left without settling their accounts.

• High School Diploma or equivalent required.

• Generous medical, dental, and vision benefits available first month following hire date, including FSA, HSA, and Dependent Care.
• Disability Insurance.
• Life Insurance.
• Employee Assistance Program.
• Supplemental benefits.
• 401(k) matching.
• Employee discount program.
• Vacation and Sick Time.

Hourly Wage: $20 per hour.

Successful completion of a background check is required prior to employment.

EOE Statement: HM Alpha Hotels & Resorts is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees, and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older), disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate.

HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.

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