Security Officer

Highpoint
- Riverview Regional Medical Centerispartof Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. Weare driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Security Officer joining our team, you're embracing a vital mission dedicated to making communities healthier®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Our Security team plays an important role in maintaining a safe, welcoming environment for our patients, visitors, and staff. This is a hands-on, service-focused team where you'll make an impact through proactive rounding, assisting others, and supporting the hospital's day-to-day safety needs.

ASecurity Officer who excels in this role:

• Conduct routine security rounds throughout the hospital to proactively identify safety or security concerns.

• Perform regular building and door checks, including verifying designated areas are properly secured during evening and overnight hours.

• Monitor the facility and respond promptly to actual or potential security incidents, hazards, or concerns.

• Provide general security assistance to hospital staff, patients, and visitors while maintaining a professional and service-oriented presence.

• Assist with occasional bank runs and other assigned security-related tasks.

• Provide 1:1 observation support for behavioral health patients when requested.

• Complete required Q15 documentation when assigned to 1:1 patient observation.

• Accurately and timely document security incidents and complete required incident reports.

• Maintain awareness of and follow hospital emergency, alarm, safety, and disaster-preparedness procedures.

• Assist staff and visitors with safety-related questions, directions, and general support.

• Complete required security, safety, Handle With Care, and facility-specific training.

• Maintain patient confidentiality and comply with hospital policies and applicable regulatory requirements.

Applicants should have a high school diploma or equivalent, required. Additional requirements include:

• Ability to obtain/maintain required Tennessee unarmed security licensure.

• Ability to successfully complete applicable state fingerprinting/background requirements and hospital pre-employment screening.

• NCI/Handle With Care training within the required onboarding timeframe.

• Ability and willingness to complete detailed written documentation, including incident reports and patient-observation documentation.

• Strong interpersonal and communication skills with the ability to interact professionally with patients, visitors, and staff.

• Dependability and ability to work assigned afternoon, evening, night, weekend, and/or holiday coverage based on the specific opening.

• Ability to remain calm and use sound judgment when responding to security concerns or agitated individuals.

• Previous hospital security experience.

• Previous security experience in another environment.

• Experience working in a healthcare, behavioral health, or other public-facing environment.

Full-Time

• Weekend/Night Shift:

Friday, 2:00 PM-10:30 PM

Saturday, 6:30 PM-7:00 AM

Sunday, 6:30 PM-7:00 AM

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits
  :
  
  Multiple levels of medical, dental and vision coverage for full-time andpart-time employees.
• Financial Protection& PTO
  :
  
  Life, accident, critical illness, hospital indemnity insurance, short-andlong-term disability, paid family leaveandpaid time off.
• Financial & Career Growth
  :
  
  Higher education and certification tuition assistance, loan assistance and 401(k) retirement package andcompany match.
• Employee Well-being
  :
  
  Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development
  :
  
  Ongoing learningandcareer advancement opportunities.

Highpoint Health
- Riverview is proud to be recognized as a Lifepoint Health National Quality Leader and a recipient of the 2024 Chartis Performance Leadership Award for excellence in Quality and Patient Perspective. The hospital has also earned The Joint Commission's Gold Seal of Approval® and the American…