Director of Security & Guest Protection

At Extrity Services, we redefine security by placing a premium on emotional intelligence, de-escalation, and cultivating a thriving company culture. We believe that security goes beyond physical safety; it's about creating an environment where everyone feels secure and valued. We are the leading provider of unarmed and armed security solutions; we pride ourselves on delivering top-notch, reliable services to a wide range of clients.

Our commitment to operational excellence, stringent standards, and meticulous attention to detail is what sets us apart from the competition. Join us at Extrity Services, where security is a collaborative effort that values emotional intelligence, embraces de-escalation techniques, and celebrates the unique culture of each client. Together, let's redefine what it means to feel secure.

The Director of Security & Guest Protection is the senior on-site leader responsible for physical security, protective operations, emergency readiness, guest privacy, incident management, and security-related vendor coordination for a confidential luxury hospitality campus. The property includes guest accommodations, private cottages, dining, spa and wellness facilities, event venues, outdoor activities, service roads, remote areas, and 24/7 operations.

This leader must combine disciplined security judgment with refined hospitality. The security program should feel discreet, calm, approachable, and reassuring while remaining operationally effective. Success requires strong planning, professional writing, executive communication, command presence, and consistent follow-through.

Location: On-site at a confidential 300+ acre luxury hospitality campus in the Franklin/Brentwood area, Tennessee

Employment: Full-time leadership role with flexible schedule and on-call responsibility

Reports to: Senior Property Leadership

Direct reports: Security supervisors, security professionals, and event or contract security as assigned

Schedule: Centered on business and operational planning hours, with flexibility for early mornings, evenings, weekends, holidays, major events, VIP movements, and emergencies. The role carries an on-call leadership responsibility and is not designed as a routine overnight shift-manager position.

The Director owns the security decision, risk assessment, documentation, escalation, interim safeguards, vendor coordination, and verification that security-related corrective work is completed. Facilities, Engineering, Information Technology, licensed contractors, and public authorities retain responsibility for technical diagnosis, repair, inspection, testing, and certification within their disciplines. You will support these functions in their work and in diagnosing property challenges.

• Lead the campus physical-security and protective-operations program, including staffing, shift leadership, fixed posts, patrol strategy, overnight coverage, relief planning, escalation authority, and command structure.
• Maintain risk assessments, threat and vulnerability reviews, post orders, patrol plans, access rules, and security operating criteria for guest, employee, event, service, and remote property areas.
• Advise senior leadership on risks, staffing, protective measures, service impacts, costs, and operational tradeoffs.
• Maintain a calm, visible, approachable, and hospitality-centered security presence consistent with a luxury guest environment.

• Own the tiered VIP and high-profile guest protection program and recurring guest-risk review process.
• Prepare advance plans when notice allows, including risk context, aliases, need-to-know distribution, arrival and departure routes, transportation, escorts, access considerations, staffing, and emergency contingencies.
• Coordinate with executive-protection agents, family offices, tour management, drivers, personal assistants, private staff, and law-enforcement partners.
• Implement discreet and proportionate protective measures that do not draw unnecessary attention to the guest or disrupt other guests.
• Enforce strict confidentiality, no-photography expectations, secure communications, and need-to-know handling of names, aliases, locations, schedules, and incidents.

• Review event resumes, production schedules, occupancy forecasts, transportation plans, vendor requirements, outdoor activities, and weather risks to identify security and…