Access Control Technician

Job Summary

The Access Control Technician is responsible for installing, servicing, and maintaining commercial access control systems and related security hardware. This role requires expertise in a wide range of access control technologies and strong troubleshooting skills to ensure reliable system performance.

• Install and configure access control hardware, including maglocks, strikes, card readers, and panels.
• Perform maintenance, troubleshooting, and repairs on access control systems and related security devices.
• Service and troubleshoot IP and analog cameras, as well as Network Video Recorders (NVRs).
• Configure and maintain access control system interfaces, including credential management, access levels, and door schedules.
• Utilize basic IP networking skills to configure devices such as switches, routers, and port forwarding.
• Install and terminate low‑voltage cabling (e.g., 22/4, 20/4, CAT 5/E, CAT
  6) for security systems.
• Organize and dress cables from IT closets to device locations, ensuring clean and efficient cable management.
• Build and maintain security equipment racks and manage cable pathways (J‑hooks, D‑rings), ensuring proper labeling.
• Interpret blueprints and layouts for installation and service tasks.
• Communicate professionally with clients and team members, maintaining a high level of customer service.
• Adhere to safety protocols, including proper PPE usage and maintaining a hazard‑free job site.

• High School Diploma or GED.
• Minimum 3 years of experience in access control system installation and maintenance.
• Proficiency with access control platforms such as Lenel, Avigilon, Verkada, Premise, and Wisenet.
• Experience with IP addressing and network troubleshooting (1+ year preferred).
• Manufacturer or product certifications in security systems (preferred).
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• OSHA 10 certification (preferred).
• Scissor/Boom Lift certification (preferred).
• Physical ability to work on ladders or lifts, in confined spaces, and lift up to 50 pounds (move up to 75 pounds).
• Must possess basic hand tools (multi‑bit screwdriver, tape measure, snips, needle‑nose and channel lock pliers, punch‑down tool, flashlight), steel/composite toe boots, gloves, and a tool pouch.

• 3+ years of experience in commercial access control installation and service.
• Familiarity with CCTV systems and IP networking.