Family Self-Sufficiency Coordinator

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full-time regular full-time housing nashville, tn, us

2 days ago requisition

salary range: $54,621.00 to $59,192.00 annually

close date: october 23,2026

salary range: $54,621-$59,192

at mdha, our work is about more than housing. It's about people, neighborhoods and the city we call home.

today, mdha houses approximately 30,000 nashvillians, primarily through more than 8,000 section 8 vouchers and nearly 7,000 apartments at more than 40 properties.

but mdha is more than a housing authority for nashville and davidson county. We also administer federally funded community development programs on behalf of the city and serve as the redevelopment arm of nashville.

when you join mdha, you become part of a team of nearly 300 dedicated employees whose work has a direct impact on the people we serve, the neighborhoods and communities we support, and the growth and development of nashville.

support housing choice voucher participants as they work toward financial independence through case management, counseling, goal setting, service coordination and family self-sufficiency program oversight.

mdha is seeking a family self-sufficiency coordinator to support participants in the housing choice voucher (hcv) program as they work toward financial independence and greater self-sufficiency.

under the direction of the hcv special projects manager, this role provides case management, counseling and program support to families participating in the family self-sufficiency (fss) program.

the fss coordinator works directly with participants to assess their needs, establish goals and develop individual training and service plans (itsps) designed to help families increase earned income and reduce their dependence on government assistance.

this role also coordinates with community organizations, agencies and social service providers to connect participants with resources that support their individual goals. The position is responsible for maintaining participant records, monitoring progress, administering escrow activities and preparing required reports.

• bachelor's degree from an accredited four-year college or university with major coursework in psychology, sociology, social work, business or a related area.
• at least five years of work experience in case management or supportive service delivery.
• an equivalent combination of education and work experience may be considered.
• knowledge of assisted housing and housing choice voucher programs, hud regulations, and mdha policies and procedures related to rental assistance.
• knowledge of affordable housing rules and regulations, landlord and tenant rights, and rental and home ownership principles
  .
• knowledge of community resources and supportive services
  , with the ability to connect participants with appropriate services and organizations to support their goals.
• knowledge of general accounting practices and financial processes
  , with the ability to perform basic mathematical calculations accurately.
• ability to communicate effectively, both orally and in writing, with applicants, participants, landlords, lenders, other housing providers and members of the public.
• ability to maintain accurate records, manage multiple priorities and follow established policies and procedures.
• valid tennessee driver's license.

• experience working with housing choice voucher or other assisted housing programs.
• experience providing case management or supportive services to individuals and families.
• experience coordinating services with community-based organizations, agencies and social service providers.
• experience helping individuals or families establish and achieve self-sufficiency goals.

• recruit, screen and qualify participants for the family self-sufficiency program.
• conduct quarterly fss enrollment sessions to explain the program to referred and interested families.
• conduct orientations and presentations to explain the fss program to participants and the public.
• prepare letters, brochures and other materials…