Senior Software Development Engineer

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Oracle Cloud Infrastructure (OCI) can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the needs of our customers who are solving some of the world’s biggest challenges.

We offer unique opportunities for hard-working, hands-on engineers with the expertise and passion to solve difficult problems in distributed highly-available services and virtualized infrastructure. At every level, our engineers have a significant technical and business impact designing and building innovative new systems to power our customer’s business critical applications.

Technical Operations and Support (TOS) Platform Engineering org is an exciting new group focused on the intersection of customer experience and support operations, and are leading the modernization and standardization of how OCI provides support to its customer. We are looking for software engineers who are ready to take on new challenges in building a brand new highly available and scalable ticketing platform used for all cloud operations.

As a Senior Member on this Team, you will be contributing to the effort in defining, designing, and delivering the platform using latest technologies on OCI. You will partner with product team, learn about the existing challenges, and influence the vision and direction. You will be responsible for the entire software lifecycle – development, testing, CI/CD and production operations. You must balance between product feature development and production operational concerns like writing run books, ops automation, structured logging, instrumentation for metrics and events leveraging a plethora of internal tooling at OCI.

From a technology perspective, this is a greenfield development environment with a huge amount of autonomy, leaving us free to build and innovate without being encumbered by legacy products and services.

• Assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems.
• Provide technical leadership to other software developers.
• Specify, design and implement modest changes to existing software architecture to meet changing needs.

• You are an experienced software development engineer with a proven track record of delivering high-scale, high-impact solutions.
• You are obsessed with the customer, always exceeding expectations.
• You have excellent communication skills. You can clearly explain complex technical concepts.
• You are a disciplined engineer who understands the importance of high standards, never satisfied with mediocrity and constantly striving for excellence.
• You are comfortable with ambiguity in a chaotic and fluid environment.
• You are passionate about technology and are not afraid to defend your opinions or position with peers or superiors.

• 3+ years of experience shipping scalable, cloud native distributed systems.
• BS in Computer Science, or equivalent experience.
• Ability to work in a collaborative, cross-functional team environment.
• Strong grasp of Computer Science concepts (data structures, algorithms, and programming paradigms).
• Proficient in Java, C++, Python and shell scripting tools.
• Experience with container orchestration like Kubernetes/Docker Swarm/Mesos, experience working on Helm Charts, etc.
• Strong working experience on Git Hub/Bitbucket, Team City/Hudson, Maven/Gradle.
• You are experienced at building highly available services, possessing knowledge of common service-oriented design patterns and service-to-service communication protocols.
• Experience with components of modern infrastructure like service discovery, secret storage, containerization, software-defined networking, etc.
• Experience with production operations and best practices for putting quality code in production and troubleshoot issues when they arise.
• Able to effectively communicate technical ideas verbally and in writing (technical proposals, design…