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Senior ServiceNow Developer

Job in Nashville, Davidson County, Tennessee, 37247, USA
Listing for: IDR, Inc.
Full Time position
Listed on 2026-10-16
Job specializations:
  • Software Development
    Software Engineer, Senior Developer, Computer Software / Middleware, Javascript
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

IDR is seeking a Senior Service Now Developer to join one of our top clients for an opportunity in Brentwood, TN. This role involves leading platform modernization efforts, supporting migrations, and redesigning workflows within a dynamic IT environment. The client is a prominent organization in the technology and services industry, focused on optimizing their Service Now platform and processes.

Position Overview for the Senior Service Now Developer:
  • Lead Service Now workflow redesign and platform modernization.
  • Support migration to the latest Service Now release, including testing, remediation, deployment, and stabilization.
  • Develop and configure solutions across ITSM, ITOM, CMDB, and related modules.
  • Build workflows, catalog items, forms, approvals, and automation using Flow Designer, Business Rules, Script Includes, Client Scripts, UI Policies, and ACLs.
  • Develop integrations using REST/SOAP, Integration Hub, MID Server, and data imports.
  • Collaborate with stakeholders to gather requirements and translate business needs into technical solutions.
  • Maintain platform governance, code quality, release management, and development best practices.
  • Develop dashboards, reports, documentation, and testing materials.
  • Evaluate and implement Service Now AI capabilities, including Now Assist.
Requirements for the Senior Service Now Developer:
  • 5+ years of enterprise Service Now development experience.
  • Experience with recent Service Now releases and platform modernization.
  • Hands-on experience redesigning workflows, automations, catalog items, and integrations.
  • Experience with Service Now upgrades, migrations, or major version transitions.
What's in it for you?
  • Competitive compensation package
  • Full Benefits;
    Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.
Why IDR?
  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • Clearly Rated's Best of Staffing Client and Talent Award winner 12 years in a row.
Position Requirements
10+ Years work experience
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