Principal Production Service Developer

Job-:
Product and Research

Location:

Nashville, TN, United States;
United States

Schedule:

Full time Posted:
Closes:
Role:
Individual Contributor Job Type: Regular Employee Does this position require a security clearance?:
No

Years: 6 to 10+ years

Applicants:
Less than 10 applicants

Applicants are required to read, write, and speak the following languages:
English Production Service Developer — IC4

We are looking for an experienced Production Service Developer to build automation and improve the infrastructure, platforms, and services supporting Oracle Health production environments.

You will combine software development, infrastructure engineering, and production troubleshooting to solve operational problems  role includes Citrix, Windows Server, and virtualization platforms such as OLVM/KVM, along with the supporting systems, integrations, and workflows used across the team.

Automation is a central focus of this position. You will identify opportunities to reduce manual work, design and develop maintainable solutions, and own those solutions through testing, deployment, and ongoing production use. You will also provide technical leadership, collaborate across teams, and help improve engineering and operational practices.

Key responsibilities

Automation and development

Design, develop, and maintain automation for infrastructure provisioning, configuration, deployments, upgrades, validation, and operational workflows.

Build tools and integrations that improve consistency, reduce manual effort, and prevent recurring production issues.

Develop reliable solutions with appropriate error handling, logging, testing, documentation, and recovery procedures.

Participate in code and design reviews and improve the maintainability and reuse of automation across teams.

Production infrastructure and reliability

Engineer and improve scalable production infrastructure supporting application delivery and related services.

Lead complex maintenance, migration, and lifecycle initiatives across Citrix, Windows Server, virtualization, and supporting infrastructure.

Improve monitoring, alerting, capacity management, performance, and service resilience.

Evaluate technical dependencies and risks, and develop implementation, validation, and rollback plans.

Participate in a rotating on-call schedule to respond to production incidents, restore service, and coordinate escalations as needed.

Troubleshooting and continuous improvement

Lead investigations into complex production issues across applications, operating systems, virtualization, networking, and storage.

Use logs, metrics, source code, and other diagnostic evidence to identify root causes and implement lasting fixes.

Turn recurring incidents and operational gaps into engineering improvements.

Automate pre-production testing and post-change validation to improve release quality and operational readiness.

Technical leadership and collaboration

Independently lead technical initiatives from requirements gathering through production delivery.

Work with engineering, operations, security, and service delivery teams to design solutions that meet shared needs.

Contribute to system architecture, engineering standards, and technical reviews.

Mentor team members and document designs, troubleshooting

Qualifications

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations onlyUS:
Hiring Range in USD from: $91,400 to $187,000 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations…