Maintenance Supervisor

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. We empower each other to lead by example, collaborate, and evolve. Asset Living is recognized as an Accredited Management Organization (AMO) and a member of IREM.

This description focuses on the Maintenance Supervisor role and its responsibilities within the community.

The Maintenance Supervisor is responsible for all maintenance operations of the community, including service requests, preventative maintenance, personnel management, compliance with safety standards, and customer service. The Maintenance Supervisor works alongside the Community Manager in overseeing the activities of assigned staff and vendors to ensure the maintenance of the property.

• Maintenance Management
• Regular/daily onsite attendance is required
• Coordinate, schedule, and respond to resident/management requests and work orders
• Ensure all repairs and replacements necessary for community common areas and units
• Inspect grounds, buildings, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns
• Manage and order maintenance supplies inventory while adhering to budget guidelines set by the Community Manager
• Maintain a preventative maintenance program that extends the life of the community while minimizing future repairs
• Maintain a well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines
• Maintain hazard communications program; teach and promote safe work practices
• Participate in unit inspections as requested
• Responsible for essential control of community
• Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc.
• Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit
• Participate in on-call emergency at community
• Plan for and utilize property resources, equipment, and supplies economically (e.g., obtaining bids/pricing from vendors, suppliers, contractors)
• Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency

• Under the direction of the Community Manager, supervises, trains, and schedules maintenance activities for maintenance staff
• Check the work progress of each maintenance staff daily; provide immediate assistance and instruction if needed
• Provide Community Manager input regarding employee performance evaluations
• Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
• Promote harmony and quality job performance of staff through support and effective leadership

• Manage excellent customer service and monitor service request turnaround and responsiveness
• Project a favorable image of the community to achieve property objectives and public recognition
• Ensure consistency in dealing with residents on all matters
• Enforce policies of the community as delegated by the immediate supervisor

• High School Diploma or Equivalent
• EPA & CPO certification required; HVAC desired
• Ability to understand and perform all on-site software functions; basic computer skills required
• Must have basic knowledge of Fair Housing Laws and OSHA requirements

• MS @ Small – Mid Sized Properties with smaller staff:
  Regularly move about, communicate with others, operate tools, lift/move objects, work in various environments, and be available for overtime, weekends, and on-call emergencies
• MS @ Large Sized Properties with large staff:
  Similar requirements with additional tasks and exposure to hazards; ability to work overtime, weekends, and on-call emergencies

• Must have reliable transportation due to the emergency on-call requirement

Salary Range: $25 per hour to $30 per hour

This job description is intended to describe the current role and may be modified at any time. It is not all-inclusive and may be adjusted by the supervisor as needed.

• Mid-Senior level

• Full-time

• Management and Manufacturing