Service Technician Sr Service Technician

Position: Service Technician 1 to Sr Service Technician
At Atmos Energy, we enjoy an employee-focused culture with rewarding work, competitive pay, work-life balance, inclusion and diversity, and excellent benefits.  Atmos Energy offers benefit eligibility on the first day of employment and they include:
** Company-Provided Benefits
*** Holidays and Paid Time Off
* Parental Leave
* Retirement Savings Plan (Matching and Fixed Annual Company Contribution)
* Annual Bonus Opportunity
* Employee Assistance Program
* Short-Term and Long-Term Disability Plans
* Basic Life Insurance
* Health Savings Account (HSA) Company Contribution with HDHP
* Employee Assistance Program
* Wellness Programs
* Life Lock Identity Theft Protection
* Paid Training
* Linked-In Learning
** Voluntary Benefits
*** Retirement Savings Plan
* Medical Insurance and Prescription Drug Coverage
* Dental Insurance
* Vision Insurance
* Employee/Dependent Life Insurance
* Employee/Dependent Accidental Death & Dismemberment Insurance
* Healthcare, Dependent Care and Limited Purpose Flexible Spending Accounts
** Top Employer Recognitions
** America’s Best Employers – Forbes Magazine The 100 Most Trustworthy Companies in America - Forbes Magazine Top Places to Work - Dallas Morning News Best Places to Work - Mississippi Business Journal Best Place to Learn - Dallas Chapter of the American Society for Training and Development (ASTD)
Atmos Energy’s Louisiana Division has an opening for a Service Technician in its Jonesboro location.  Residency requirement is in place due to emergency response.  This entry level position is responsible for basic customer service field operations for a natural gas distribution company.  Responsibilities include but are not limited to: meter reading, turn ons/offs, leak investigations, investigating high bill complaints, installation, removal and repair of natural gas meters.  

On the job training is provided. Standby/Callout will be required for this position to respond to after hour service calls. Minimum education is a High School Diploma or equivalent. Must have valid Driver’s License.  Requires frequently performing activities including but not limited to stooping, bending, crawling, kneeling, grasping, reaching, climbing, and lifting objects up to 60 pounds.

Walk in applications and mailed or faxed resumes are not accepted.  Apply by January 21, 2026 at :

JOB DESCRIPTION DOES NOT ATTEMPT TO LIST ALL OF THE DUTIES THAT ARE OR MAY BE PERFORMED IN THIS POSITION    Primary Duties    
1. Performs basic work using clearly prescribed procedures.
2. Responds to customer requests for service including connections and disconnections as becomes operator qualified.
3. Informs customer of needed repairs and answers basic questions. Ensures that customer understands and is satisfied with work completed.
4. May disconnect service as necessary and perform collection efforts on delinquent accounts.
5. Installs, programs, and operates Wireless Meter Reading (WMR) equipment as necessary.
6. Assists with activities to ensure responsiveness to natural gas and other emergencies.
7. Completes and maintains accurate records and reports to comply with Company and regulatory requirements.
8. May read meters and record usage for billing.
OTHER DUTIES/RESPONSIBILITIES:
1. May be required to hold stand-by duty, work shifts, holidays, weekends, emergency call outs, and occasional extended hours.
2. Is subject to reporting outside regular work area.
3. Identifies, addresses, and reports safety and encroachment issues to their resolution and completion.
4. Is responsible for the safe operation and inspection of assigned Company vehicles and equipment.
5. Demonstrates support for and adheres to the Company's values, strategies, policies and procedures and learns the core values of Atmo Spirit, Customer Service, Safety and the Company's Code of Conduct both as an individual contributor, team member and/or leader of others.
6. Must become familiar with the contents of the Safety Manual, live by the spirit of its intent and become involved in creating and maintaining a safe working environment. Must complete all required safety training.
MINIMUM REQUIREMENTS    Educational/Experience Level    Requires a general educational…