Administrative Assistant - Recreation and Parks Division

Administrative Assistant - Recreation and Parks Division

The Community Services Department – Recreation and Parks Division is seeking an upbeat, self‑motivated, and detail‑oriented individual with excellent phone etiquette to fill the Administrative Assistant position. This role performs a wide range of administrative duties in support of the department’s operations, functions, and programs, and requires someone capable of working independently. Work is performed in a busy office setting. While primarily sedentary, the position requires extended periods of sitting, standing, and walking.

Frequent interruptions are common, ranging from phone calls to in‑person visits. The ideal candidate will be highly organized, adaptable, and able to manage multiple priorities in a dynamic environment.

Monday – Friday: 8:30 AM – 4:30 PM (37.5 hours per week)

Cole Center

• Serve as the lead administrator for the department’s community pass registration and scheduling software; data input, reporting, problem solving; staff/volunteer training and class/activity registrations.
• Attend to visitors, answer the phone, order office supplies and maintain various records.
• Update, revise and maintain the department’s website. Write material and supply content in a timely manner.
• Create and maintain membership database records.
• Train reception staff and volunteers.
• Create and design flyers, newsletters, program booklets, signage and other written materials.
• Create social media content.
• Support special and seasonal events, including organizing supplies, lists, and volunteers as assigned.
• Oversee maintenance of all office technology including computers, software, network copy machines, telephones and printers.
• Maintain confidential CORI/SORI records.
• Assist with summer camp administration and confidential camper paperwork.
• Regular attendance at the workplace is required.
• Other duties as assigned.

• High school diploma or equivalent required;
  Associate’s degree preferred.
• Proficiency in Microsoft Office Suite, Google Workspace, Excel, and Munis.
• Strong communication, customer service, and time management skills.
• Three to five years of experience in recordkeeping and customer service.
• General knowledge of municipal government operations is preferred.

$26.5265 per hour at Step 1. The full pay scale ranges from $26.5265-$31.8887 per hour, with step increases outlined in the union agreement. This full‑time position includes a lucrative benefits package, including health, dental, vision, life insurance, a defined contribution retirement plan, and more.

Interested candidates should submit a cover letter and resume in a single PDF to hr. A review of resumes/applications will begin immediately. Candidates will be contacted for an interview if the qualifications are met. If you are interviewed, you will be required to submit two professional references. This position will remain open until it is filled.

Town of Natick is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.