Senior ServiceNow Developer
Listed on 2025-12-20
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IT/Tech
IT Consultant, IT Support, IT Project Manager, IT Business Analyst
Senior Service Now Developer
Base pay range$/yr - $/yr
Direct message the job poster from Math Works.
Summary
Math Works has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at‑home life optimizations. Learn More:
We are seeking a skilled and motivated Service Now ITSM Developer to join our Service Now development team. The ideal candidate will have a strong background in IT Service Management development, with specific expertise in the Service Now platform. You will be responsible for designing, developing, and maintaining ITSM solutions that enhance our Service Now environment, ensuring seamless integration and optimal performance.
Math Works nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence.
Responsibilities- Develop and maintain ITSM applications on the Service Now platform, ensuring high performance and responsiveness.
- Customize and configure ITSM modules, including Incident, Problem, Change, Service Request, and Knowledge Management.
- Collaborate with cross‑functional teams, including IT, business analysts, and stakeholders, to gather requirements and deliver solutions that meet business needs.
- Implement ITIL best practices within the Service Now platform to optimize IT service delivery.
- Conduct code reviews, testing, and documentation to ensure quality and compliance with standards.
- Troubleshoot and resolve issues related to ITSM applications and the Service Now platform.
- Stay updated with the latest industry trends and technologies to drive innovation within the team.
- A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or equivalent experience) is required.
- Strong proficiency in JavaScript, HTML, and CSS.
- Experience with Service Now development, including scripting, UI development, and integration.
- Familiarity with ITIL processes and Agile development methodologies.
- Excellent problem‑solving skills and attention to detail.
- Experience with REST APIs and web services.
- Knowledge of additional JavaScript frameworks and libraries (e.g., Angular, React).
- Experience in data analysis and reporting within ITSM contexts.
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