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Senior Zendesk Engineer - CCaaS & AWS Automation

Job in Natick, Middlesex County, Massachusetts, 01760, USA
Listing for: WillowTree
Full Time position
Listed on 2025-12-21
Job specializations:
  • IT/Tech
  • Engineering
Job Description & How to Apply Below
A leading digital product consultancy is seeking a Zendesk Application Engineer to manage complex configurations and deployments for the Zendesk Suite, emphasizing AWS integrations. The ideal candidate should have a Bachelor's degree in Computer Science or Engineering and at least 2 years of experience in contact center implementations. Responsibilities include creating logical workflows and maintaining robust integrations, along with providing documentation and post-deployment support.

Join a diverse team that values innovation and excellence.
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Position Requirements
10+ Years work experience
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