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IT Consultant Systems Analyst

Senior Amazon Connect Architect & CX Tech Lead

Job in Natick, Middlesex County, Massachusetts, 01760, USA
Listing for: WillowTree
Full Time position
Listed on 2025-12-21
Job specializations:
  • IT/Tech
    IT Consultant, Systems Analyst
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
A prominent digital consultancy seeks an Amazon Connect Technical Lead responsible for leading complex implementations within the Amazon Connect ecosystem. This role demands extensive experience in designing and architecting omnichannel Customer Experience solutions, with at least 5 years in contact center solutions. You will collaborate with teams to deliver strategic oversight and ensure seamless integrations with external systems. Preferred qualifications include AWS certifications and strong programming skills.
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Position Requirements
10+ Years work experience
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