Kitchen Manager

Job Description

Brand Summary: At Chick-fil-A, the Kitchen Manager role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Kitchen Managers gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

IMPORTANT DETAILS:

• Must be available to work on Saturday's. This position is not a M-F only job.
• Bilingual – Spanish and English Required

Kitchen Manager Responsibilities:

• Lead and oversee daily Back of House (BOH) operations to ensure food is prepared, cooked, assembled, and presented safely, quickly, and efficiently while meeting Chick-fil-A standards
• Lead, coach, and support Back of House Team Members across all kitchen stations, including fries, breading, assembling, boards, and food prep
• Ensure all kitchen team members are properly trained and knowledgeable in their assigned stations and responsibilities
• Monitor food quality, portioning, presentation, and accuracy to maintain Chick-fil-A standards
• Maintain proper food safety, sanitation, and cleanliness procedures throughout the kitchen
• Ensure the kitchen is stocked with necessary food, supplies, and inventory throughout each shift
• Monitor inventory levels and communicate ordering or stocking needs to Restaurant Leadership
• Assist with scheduling, deployment, and positioning of kitchen team members to maximize efficiency during each shift
• Lead opening and closing procedures and ensure all assigned tasks are completed correctly and on time
• Maintain a clean, organized, and safe kitchen environment at all times
• Ensure kitchen equipment is used properly and safely and report maintenance or equipment issues to Leadership
• Stay up-to-date on new Chick-fil-A products, procedures, promotions, and operational changes
• Conduct and support ongoing training, coaching, and development of Back of House Team Members
• Provide positive leadership and create a respectful, encouraging, and team-oriented work environment
• Hold team members accountable to Chick-fil-A standards, policies, procedures, and dress code
• Communicate effectively with Restaurant Leadership and Front of House leaders to ensure smooth restaurant operations
• Monitor kitchen performance and identify opportunities to improve speed, quality, efficiency, and teamwork
• Assist with resolving team concerns and operational challenges in a professional and positive manner
• Maintain personal knowledge by completing required training and staying current with changes to procedures and expectations
• Perform other duties as assigned by Restaurant Leadership

Qualifications and Requirements:

• Previous restaurant, food service, or leadership experience preferred
• Consistent, dependable, and reliable
• Positive, cheerful, and professional attitude
• Passion for serving and helping others
• Strong leadership and interpersonal skills
• Customer-service oriented
• Detail-oriented with strong organizational skills
• Able to effectively multitask and prioritize responsibilities
• Able to coach, train, and motivate team members
• Works well independently and in a team environment
• Strong communication and problem-solving skills
• Willing and able to work a flexible schedule, including mornings, evenings, weekends, and holidays as needed
• Able to work effectively in a fast-paced environment
• Able to lift and carry 5–50 lbs on a regular basis
• Able to stand and work for long periods of time
• Able to safely operate and work around kitchen equipment
• Commitment to maintaining high standards of food safety, cleanliness, and quality

Our Benefits Include:

• A fun and positive work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Leadership experience and hands-on learning from an experienced Operator and Restaurant Leaders
• Intentional growth and development opportunities to help you reach your professional goals
• Opportunities to develop valuable leadership, communication, and management skills
• Scholarship opportunities
• Competitive pay
• Opportunities for advancement within the organization

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.