Abercrombie & Fitch - Assistant Manager, Natick

Job Overview

Join to apply for the Abercrombie & Fitch - Assistant Manager, Natick role at Abercrombie & Fitch Co.

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennia ls with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, over 750 stores worldwide and e‑commerce sites.

Assistant Manager is a multi‑faced role merging business strategy, operations, creativity and people management. Responsibilities:

• Driving sales results by analyzing business and providing best‑in‑class customer service.
• Overseeing daily store operations, opening/closing routines, driving efficiency.
• Leveraging creative expertise through floorset updates, styling recommendations and product knowledge.
• Leading talent – recruiting, training, engagement and development.
• Building a foundation to grow into future leaders within the store organization.

• Customer Experience – Deliver exceptional service.
• Drive Sales – Achieve revenue targets.
• OMNI Channel Fulfillment – Manage online & in‑store fulfillment.
• Store Presentation – Maintain visual merchandising.
• Operations – Stockroom and inventory management.
• Staffing – Schedule, payroll and workforce planning.
• Training – On‑boarding and skill development.
• Communication – Internal collaboration.
• Asset Protection – Loss prevention.

• Bachelor’s degree or one year supervisory experience in a customer‑facing role.
• Strong problem‑solving skills.
• Adaptability to fast‑paced, challenging environments.
• Team building and self‑starter mindset.
• Strong interpersonal and communication skills.
• Drive to achieve results and multitasking ability.
• Fashion interest & knowledge.

• Quarterly Incentive Bonus Program.
• Paid Time Off and Paid Volunteer Day per year.
• Merchandise discount and medical, dental & vision insurance.
• Life and disability insurance, associate assistance program.
• Paid parental and adoption leave.
• 401(k) savings plan with company match.
• Opportunities for career advancement and promotions from within.

The starting rate for this position is $24.00 per hour.

Abercrombie & Fitch Co. is an Equal Opportunity employer.